What are the responsibilities and job description for the Commercial Roofing Service Manager position at Mammoth Recruitment?
Commercial Roofing Service Manager / Service Sales
Baltimore, MD
Full-Time | In-Office
I’m working with a commercial roofing contractor that is continuing to grow their presence in the Baltimore market and looking to bring on a Service Manager with a strong service sales mindset.
This role will take ownership of the service side locally, with the support of a larger platform behind it. The focus is running operations while also driving revenue through maintenance, repairs, and service-to-replacement opportunities.
What You’ll Be Responsible For
• Oversee daily service operations, scheduling, and dispatch
• Manage and support service technicians in the field
• Build relationships with property managers, facility teams, and commercial clients
• Identify and generate service work, repairs, and maintenance opportunities
• Develop recurring maintenance agreements
• Turn service work into larger reroof and replacement opportunities
• Review proposals, pricing, and scopes
• Track performance, revenue, and technician productivity
What They’re Looking For
• Experience in commercial roofing service, operations, or service sales
• Strong understanding of low-slope systems (TPO, PVC, EPDM, modified, BUR)
• Ability to manage both field operations and client relationships
• Experience generating or supporting service revenue
• Organized and able to manage multiple jobs at once
• Experience with service platforms like Dataforma, Acculynx, or ServiceTitan is a plus
Compensation
• Base salary: $85K–$95K Profit Sharing
• Commission / bonus tied to service revenue
• Full benefits package
This role is a good fit for someone who understands Commercial Roofing on the service side and wants to step into a position with real ownership and the ability to grow a market.
Salary : $85,000 - $95,000