Brand Specialist

JOB DESCRIPTION

Department: Branding

Role: Brand Specialist

Note: Please review our branding portfolio on our website before you apply. We are looking for designers who can curate that same format and style through their own design abilities and using contractors to fulfill illustrations.  https://www.mammothforplumbers.com/branding-for-home-services/

Overview

The primary function of this position is to create, develop and release brands to the fulfillment teams within Mammoth Marketing. This position is also responsible for interfacing with contractors and facilitating the development of brands through entities outside of the agency. This is a high touch, Client-facing role that can help nurture any brand initiatives through the Agency.

In this role, one of the most important aspects is building a strong connection with the client. It’s not just about delivering a service—it’s about truly understanding their brand vision, goals, and expectations.

We need someone who has the ability to talk to Clients and vendors directly without much oversight, report to the Account Manager at regular intervals regarding their projects, and deliver our clients a cohesive brand with accompanying examples that the Agency can use to execute the Client’s marketing objectives.

This position reports directly to Brand Supervisor.

Duties/Responsibilities

These duties will change as the agency develops but this description outlines the core responsibilities of this role within Mammoth Marketing. 

• Taking Clients through our Brand Development Process and supplying deliverables required.
• Facilitate branding meetings with Clients during the onboarding phase.
• Reporting to both Clients and Account Managers on progress according to the process developed.
• Provide feedback on the Brand Development process to administration.
• Look for opportunities where we can add value to client interactions.
• Vet contractors for usage within the Brand Development process.
• Coordinate contractors to fulfill the Brand Development process when needed.
• Communicate to administration when the Brand Development Process pipeline is full.
• Provide support to the Graphic Design department as available and needed.
• Proficiency in Adobe products. Specifically Illustrator and Photoshop.
• Other duties may be assigned as needed.

Key Performance Indicators for the Brand Department (KPI’s)

KPI’s are designed to help the Agency track progress and set goals. They will adjust over time as the Agency modifies processes and departments.

• Percentage of brand processes Adhering to timelines as outlined by the processes that this position facilitates.
• Percentage of tasks created to tasks completed with final approval of Client.
• Number of branding meetings held 
• Number of branding video ask interviews submitted
• Number of naming meetings held
• Number of brands presented to clients
• Number of brands created monthly internally 
• Number of brands created utilizing contractors 
• Number of brand presentation meetings held 
• Number of brands in revisions process

Please Include design Portfolio.