Regional Culinary Manager- East

Regional Culinary Manager 

About us: 

Maman is a French bakery, café and leading lifestyle brand founded in 2014 by owners Elisa Marshall & Benjamin Sormonte, with locations across North America and Canada. Inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. In addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. In September 2021, maman founders Elisa Marshall & Benjamin Sormonte released the highly anticipated maman: the cookbook. 

We're looking for a passionate Regional Culinary Manager to lead our kitchen teams across NYC, NJ, PA, and CT. In this role, you'll champion our commitment to exceptional food and beverage while fostering a collaborative, “no task is too small” spirit among BOH leaders and their teams. You'll ensure consistency and quality through inventory oversight, portion control, and cost‐management, uphold our health and food safety standards, and authentically tell the Maman story through every menu item. If you thrive on mentoring others, driving daily success, and creating warm, memorable guest experiences!

As our Regional Culinary Manager, you will:

• Staff Leadership & Development: Oversee BOH staffing across NYC—forecast labor needs, create schedules, recruit and onboard new team members, and manage performance (including disciplinary actions when necessary).

• Performance Evaluation: Partner with the Regional Culinary Director to assess and coach BOH leaders and their teams, driving continuous improvement.

• Service & Quality Standards: Maintain Maman's high standards for order fulfillment times, plating consistency, and the flavor and presentation of our food and baked goods.

• Strategic Implementation: Translate the company's kitchen operations strategy into actionable plans—ensuring each location executes seamlessly.

• Inventory & Cost Control: Enforce best practices for inventory management, portion control, ordering procedures, and COGS guidelines to protect margins.

• Operational Consistency: Monitor and audit each location to ensure quality, quantity, and brand standards are met.

• Health & Safety Compliance: Ensure all kitchens adhere to company policies and local health department and safety regulations.

• Training & Menu Development: Roll out new recipes, menu items, and seasonal offerings—training BOH teams in collaboration with the Regional Culinary Director.

• Clear Communication: Keep an open line with kitchen leaders and report progress, challenges, and opportunities directly to the Regional Culinary Director.

• Hands-On Support: Work alongside kitchen managers—providing documentation, troubleshooting guidance, and on-the-spot solutions to maintain smooth operations.

About you: 

• Dynamic & Passionate: You bring energy, organization, respect, and a teaching-mindset to everything you do.

• Strong Communicator & Leader: You inspire and mentor your team, helping each person grow and succeed daily.

• Problem Solver: You take pride in delivering outstanding support, sharing your expertise and enthusiasm with others.

• Team Player: You thrive in a family-style environment, collaborating closely to achieve shared goals.

• Sense of Urgency & Prioritization: You know how to balance competing demands and focus on what matters most.

• Culinary Expertise: You have solid experience with French, Mediterranean, and American cuisines—and love seeing guests smile after that first perfect bite.

• Leadership Experience: You bring 1–2 years in a similar supervisory role, guiding teams to excellence.

• Ownership & Self-Improvement: You hold yourself accountable, continually striving to be the best version of yourself.

• Language Skills: Fluent in English and Spanish.

What's in It for you:

• Be Part of Something Big: Join a fast-growing company dedicated not only to baking the best cookies and brewing the best coffee, but also to building a national brand you can be proud of.

• Competitive Compensation of $67,000 per year plus performance based bonus

• Generous Time Off: Take two weeks of paid vacation each fiscal year (plus paid holidays) to rest, recharge, and explore.

• Health & Wellness Support: We contribute toward your health insurance coverage to keep you—and your loved ones—protected.

• Smart Commuter Benefits: Save on your daily commute with pre-tax transit and parking benefits.

• Comprehensive Training & Development: From immersive onboarding to ongoing learning opportunities, we equip you with the tools and skills to excel in your role.

• Career Growth & Mobility: We believe in promoting from within—there's plenty of room to advance your career as Maman expands.

• Annual Performance Reviews: Receive structured feedback and recognition through annual evaluations, ensuring your hard work is noticed and rewarded.

Maman is an equal-opportunity employer. We welcome applicants of all backgrounds and provide reasonable accommodations in accordance with applicable law.