Now Hiring Servers at Mama Lu's!

The Role…
Mama Lu's is looking to add servers to our team (full-time or part-time) who embody the restaurant's culture of genuine hospitality. Servers are expected to take ownership of every guest's experience, have a high level of emotional intelligence, and deliver thoughtful, welcoming, and professional service. They must have a strong, confident presence at the table and a comprehensive knowledge of food, wine and spirits.

Benefits & Perks…
A schedule that works for you
Real opportunities for growth and advancement
Holidays off including Fourth of July, Thanksgiving, Christmas Eve and Christmas Day
Paid personal and sick days
Dining discounts at all company locations

Main Duties…
Primary duties and responsibilities include, but are not limited to, the following:
Be able to effectively manage a minimum of five tables at any given time
Always maintain a positive and team-oriented demeanor
Perform all side work applicable to assigned station
Participate in pre-shift meetings and learn new menu items
Welcome all guests and ensure guests receive responsive, professional and gracious service at all times
Have full knowledge of food and beverage preparation including ingredients and dietary restrictions
Describes features as needed, including menu changes and daily additions
Answer any questions about the menu, specific food items, the beverage list or any other inquiries the guest may have
Liaise with support staff to ensure communication at all times about the wants and needs of guests
Oversees table maintenance, coordinates service at the table with fellow team members
Understand and perform job duties to the expectations of Honest Hospitality TC and the restaurant service, food, beverage and wine manuals
Immerse themselves and become experts in the Honest Hospitality TC culture

Requirements…
Required Years of Experience: 1

Be able to communicate effectively and understand the predominant language(s) of our guests
Ability to think and communicate clearly in high pressure situations
Have working knowledge of food and beverage preparation and service
Be able to lift, handle and carry trays, small wares and equipment weighing up to 35 pounds
Possess basic math skills and have ability to handle money and operate a point-of-sale system
Organized and professional with excellent hospitality instincts
Experience with Toast POS system preferred
Must be highly organized, efficient and detail oriented
Must be able to work on your feet for at least 8 hours
Fast paced movements are required to go from one part of the restaurant to others
Proficient basic math skills and possess the ability to handle money
TIPS certified within 180 days of employment
Occasionally kneel, bend, crouch and climb as required
Must be 18 years of age or older

Compensation…
Hourly ($5.49/hr) tips

Based on your qualifications, our hiring team will be in touch to set up interviews.

About Mama Lu's...
Mama Lu’s is a taco-slinging, modern-day taco shop in the heart of downtown TC with fun, energetic vibes. Well-crafted margaritas and an unpretentious collection of beer, wine and tequila complement the food menu. A destination for date nights and family dining alike, Online: mamalustc.com

Job Types: Full-time, Part-time

Pay: $5.49 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off
• Paid training

Ability to Commute:

• Traverse City, MI 49684 (Required)

Work Location: In person

Salary : $5