What are the responsibilities and job description for the Service Shop Technician position at Malvern Panalytical?
About The Role
As a Service Technician, you'll play a key role in supporting the performance and reliability of Micromeritics analytical instruments. Working from our service center, you'll perform preventative maintenance, repairs, troubleshooting, and testing on customer instruments while supporting our internal laboratories and field service organization.
This is an excellent opportunity for someone with strong electromechanical troubleshooting skills who enjoys hands-on technical work and wants to build a career supporting advanced scientific instrumentation. You'll collaborate with Technical Support, Engineering, and Field Service teams to deliver exceptional service and customer satisfaction.
Preferred Work Experience: 1 year of electromechanical system testing, troubleshooting, and assembly. Experience assembling, repairing, or troubleshooting material characterization instruments or analytical instruments, or other electromechanical assemblies.
Education Required: Associates or bachelor’s degree in the STEM fields (Chemistry, Materials Science, Engineering, or similar fields) preferred.
Knowledge Required:
Together we are a powerful and highly complementary combination of market leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.
We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps
Your Partners in Discovery
Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
As a Service Technician, you'll play a key role in supporting the performance and reliability of Micromeritics analytical instruments. Working from our service center, you'll perform preventative maintenance, repairs, troubleshooting, and testing on customer instruments while supporting our internal laboratories and field service organization.
This is an excellent opportunity for someone with strong electromechanical troubleshooting skills who enjoys hands-on technical work and wants to build a career supporting advanced scientific instrumentation. You'll collaborate with Technical Support, Engineering, and Field Service teams to deliver exceptional service and customer satisfaction.
Preferred Work Experience: 1 year of electromechanical system testing, troubleshooting, and assembly. Experience assembling, repairing, or troubleshooting material characterization instruments or analytical instruments, or other electromechanical assemblies.
Education Required: Associates or bachelor’s degree in the STEM fields (Chemistry, Materials Science, Engineering, or similar fields) preferred.
Knowledge Required:
- Knowledge of analytical instruments, including their designs, uses, repair, and maintenance
- Knowledge of electronic control boards, electronic equipment, and computer hardware and software.
- Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment applied to the production of instruments.
- Strong verbal and written communication skills in English.
- Must be able to read and interpret assembly drawings, schematic diagrams, and calibration procedures.
- Troubleshooting and determining causes of operating errors and deciding what to do.
- Ability to make decisions without appreciable supervision.
- Repairing machines or systems using the needed tools.
- Time management of one's own time and the time of others.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Together we are a powerful and highly complementary combination of market leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.
We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps
Your Partners in Discovery
Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.