SOP Manager

Job Purpose and Reporting Structure:  

The S&OP Manager, under the direction of and reporting to the MENA General Manager, plans, directs and execute company supply and sales administration practices and serves on the Leadership Team. The S&OP Manager is responsible for working cross-functionally and creates a collaborative process focusing on improving business performance and properly aligning supply levels with demand levels.

Essentials Duties and Responsibilities: include the following (other duties may be assigned):

1. Function as a member of the Leadership Team and advises the GM on Sales and Operations Planning matters as required. Cooperates with other Leadership Team members in coordinating sales, malt production and supply activities.
2. Brings customer insights and demand projections. Communicates to customers back on malt deliveries.
3. Inventory and working capital management.
4. Leads S&OP meetings for Production planning and logistics coordination.
5. Oversees and monitors the Sales and Operations Planning Department tracking on customer service performance and sales administration.
6. Coordinates customer’s contracts fulfillment with sales; monitoring on customer’s needs and service requirements with technical staff.
7. Foster communication between the supply function and all other company departments.
8. Provides regular S&OP reports to GM, Finance and S&OP Group team on a weekly and monthly basis.

 Supervisory Responsibilities

This position oversees and directs S&OP team and develop staff and manage the teams daily operations.

 Safety:

• Provides assistance in support of the safety strategy to reduce work related injuries.
• Promotes a safe working environment.
• Performs all job functions in a safe manner and maintains safety awareness.
• Reports known accidents, injuries and unsafe practices or conditions to safety manager.

Job Qualifications required:

• Bachelor’s Degree: Business Administration /Finance or related fields. A Master’s Degree is plus.
• Minimum of 10 years of experience in supply chain, sales and/or sales administation; preferably in the food production industry
• Experience working with multiple levels of functional organization to coordinate the synchronization of supply and demand.
• Ability to lead by collaboration, influence people, and communicate well across multiple organizational functions.
• Experience working with S&OP, Anaplan, SAP or ERP based planning and forecasting systems.
• Deep understanding of the requirements of manufacturing, logistics, marketing, sales and finance.
• Ability to work with S&OP tools to recognize and interpret historical demand and forecasts
• Proven track record of developing and implementing process improvements.
• Strong conflict resolution and problem solving skills.
• Proficient computer skills including Word, Excel and PowerPoint.
• Advanced Excel skills (including pivot tables and VBA Programming) are required along with excellent written and oral communication and interpersonal skills.
• APICS or equivalent trade certification is preferred.
• Able to travel up to 10%