Demo

Account Representative - State Farm Agent Team Member

Mallory Pfingstler - State Farm Agent
Smithville, TN Full Time
POSTED ON 9/9/2026
AVAILABLE BEFORE 1/7/2027
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of four. Before becoming a State Farm agent, I worked as a Recruiter and Account Manager, experiences that helped me develop a passion for building relationships, developing talent, and helping others succeed.

I graduated from Belmont University, where I played Division I golf, and today my husband is a valued member of our agency team. Outside of work, I enjoy golfing, traveling, and spending time with our two sons.

Giving back to the community is important to me. I am actively involved with the local Chamber of Commerce, support Habitat for Humanity, and enjoy participating in initiatives that help strengthen and grow our community.

Our agency offers a gym membership, Simple IRA, Aspirant Program opportunities, and ongoing personal and professional development. Our culture is positive, hardworking, and team-oriented. I'm looking for someone who is outgoing, dependable, coachable, and enjoys helping others.

If you thrive in a collaborative environment and are looking for opportunities to grow your career while making an impact, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Mallory Pfingstler - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Benefits:

Vacation & Paid Time Off, 401K Plan, Paid Holidays

Salary : $60,000 - $80,000

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