What are the responsibilities and job description for the Retail Assistant Store Manager - Lakewood position at Malleys Candies Inc?
Job Title: Retail Assistant Manager
Location: Lakewood, Ohio
Company: Malley's Chocolates
About Malley's Chocolates: Malley's Chocolates has been delighting customers with handmade chocolates and confections since 1935. With a commitment to quality, tradition, and exceptional customer service, Malley's has become a beloved destination for chocolate lovers in Ohio and beyond.
Job Description: Malley's Chocolates is seeking a dynamic and experienced Retail Assistant Manager to join our team at our Lakewood, Ohio location. As the Retail Assistant Manager, you will play a crucial role in supporting the day-to-day operations of our retail store, ensuring exceptional customer service, driving sales, and maintaining the highest standards of product quality and presentation.
Responsibilities:
- Customer Service Excellence: Lead by example in providing outstanding customer service, ensuring every customer has a delightful experience.
- Team Leadership: Assist the Retail Manager in supervising, training, and motivating a team of retail associates to achieve sales targets and uphold brand standards.
- Sales Generation: Proactively drive sales by identifying opportunities, implementing promotions, and effectively merchandising products.
- Inventory Management: Assist in managing inventory levels, including ordering, receiving, and maintaining stock levels to meet customer demand.
- Visual Merchandising: Ensure the store is visually appealing and products are presented in an attractive and organized manner to maximize sales potential.
- Operational Excellence: Support the Retail Manager in ensuring compliance with company policies and procedures, including cash handling, opening and closing duties, and maintaining a clean and safe store environment.
- Problem Solving: Address customer concerns and resolve any issues in a professional and timely manner.
- Promotion of Brand Values: Uphold Malley's Chocolates' brand values and contribute to a positive work culture that fosters teamwork, creativity, and excellence.
Qualifications:
- Previous retail management experience, preferably in the food or confectionery industry.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- Proven track record of driving sales and achieving targets.
- Detail-oriented with a focus on delivering exceptional customer service.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Passion for chocolate and a desire to share that passion with customers.
Benefits:
- Competitive salary
- Opportunities for advancement
- Employee discounts on Malley's Chocolates products
- Fun and supportive work environment
Join us at Malley's Chocolates and be a part of a sweet tradition! If you're passionate about chocolate and retail management, we want to hear from you. Apply now by submitting your resume and cover letter detailing your relevant experience and why you'd be a great fit for this role.
Malley's Chocolates is looking for a Retail Assistant Manager in Lakewood, Ohio, to support daily store operations, ensure excellent customer service, and drive sales. This role involves team leadership, inventory management, visual merchandising, and problem-solving, all while upholding the company's brand values.
The ideal candidate will have previous retail management experience, strong leadership and communication skills, and a proven sales record. A passion for chocolate and the ability to work a flexible schedule are essential. Malley's offers a competitive salary, advancement opportunities, employee discounts, and a supportive work environment.