Customer Service

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our company. This position requires strong communication skills and a commitment to client satisfaction.

Duties

• Respond promptly to customer inquiries via phone, email, or chat.
• Provide accurate information regarding products and services.
• Handle cash transactions and maintain accurate records of payments.
• Assist in outbound calling campaigns to follow up with clients or promote services.
• Collaborate with team members to resolve customer issues efficiently.
• Maintain a clean and organized office environment to enhance productivity.
• Document customer interactions and feedback in the system for future reference.
• Support sales initiatives by identifying opportunities for upselling or cross-selling.

Skills

• Strong customer service skills with a focus on client satisfaction.
• Experience in call center environments is preferred.
• Proficient in cash handling and financial transactions.
• Excellent verbal and written communication abilities.
• Bilingual skills are a plus, enhancing our ability to serve diverse clients.
• Ability to work effectively in an office setting while managing multiple tasks.
• Familiarity with sales techniques and strategies is advantageous.
• A proactive approach to problem-solving and conflict resolution.

Join us in delivering outstanding customer experiences while developing your career in a supportive environment!

Job Types: Full-time, Part-time

Pay: $22.30 - $25.70 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift
• Morning shift

Work Location: On the road

Salary : $22 - $26