What are the responsibilities and job description for the Assistant General Manager position at Malco Tupelo Commons?
Company Description
Malco Tupelo Commons is a retail company located at 3352 N Gloster St, Tupelo, Mississippi, United States. Known for its dedication to quality and customer service, Malco Tupelo Commons provides an exceptional shopping experience. A key player in the local retail landscape, the company prioritizes fostering a positive and welcoming environment.
Role Description
The Assistant General Manager at Malco Tupelo Commons will oversee daily store operations, manage staff performance, and implement policies to ensure a high standard of customer satisfaction. Responsibilities include staff scheduling, training, maintaining operational efficiency, and addressing customer concerns promptly. This is a full-time, on-site role based in Tupelo, MS, requiring strong leadership and organizational skills to achieve store goals effectively.
Qualifications
- Team leadership, staff supervision, and the ability to foster a collaborative work environment.
- Excellent organizational, time management, and problem-solving skills to oversee daily retail operations.
- Customer service expertise and ability to handle escalated customer concerns professionally.
- Strong verbal and written communication skills for effective interaction with team members and customers.
- Experience with retail management, inventory control, and sales performance tracking is preferred.
- A high school diploma required; a Bachelor’s degree in Business Administration or a related field is a plus.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required.