What are the responsibilities and job description for the Front Desk Part Time position at Malchar Chiropractic Wellness Center?
Part-Time Front Desk ReceptionistPart-Time Front Desk Receptionist
Malchar Chiropractic & Wellness Center — Warwick, RI
Position Summary
The Front Desk Receptionist welcomes patients and manages the daily reception activities of our chiropractic and wellness practice. This position supports an organized, positive patient experience and allows the administrative staff to focus on insurance, billing, records, and other office responsibilities.
Schedule: Part-time; days and hours to be determined
Primary Responsibilities
· Welcome patients warmly and assist with check-in and checkout.
· Answer telephone calls professionally, take accurate messages, and direct questions to the appropriate team member.
· Schedule, confirm, and reschedule appointments according to office guidelines.
· Monitor appointment reminders, cancellations, and patient messages through Review Wave.
· Notify the doctor and assistants when patients arrive or when scheduling issues arise.
· Provide new-patient paperwork and check forms for completion.
· Verify and update patient contact and insurance information, referring coverage questions to administrative staff.
· Collect authorized payments, issue receipts, and record transactions accurately.
· Schedule follow-up appointments according to the doctor’s instructions.
· Scan and route documents, incoming faxes, and messages as assigned.
· Maintain a clean, welcoming reception area and organized front desk.
· Complete assigned opening and closing checklists.
· Communicate unfinished tasks and patient requests to the appropriate staff member.
Patient Privacy and Professional Conduct
· Follow HIPAA requirements and office privacy policies.
· Maintain confidentiality in conversations, telephone calls, and computer use.
· Treat patients and coworkers with kindness, patience, and respect.
· Refer clinical questions, symptom concerns, and treatment recommendations to the doctor.
· Follow office procedures and ask for guidance when uncertain.
Qualifications
· Strong customer-service skills and professional telephone etiquette.
· Reliable attendance, punctuality, and attention to detail.
· Ability to prioritize tasks and remain calm in a busy office.
· Comfortable using computers, entering information accurately, and learning office systems.
· Medical or chiropractic office experience preferred.
· ChiroTouch and Review Wave experience preferred.
· Willingness to complete training and demonstrate competency in assigned duties.
Training and Performance Expectations
Training will be provided in patient reception, scheduling, payment collection, privacy, and office procedures. The employee will practice under supervision before performing assigned tasks independently.
Successful performance includes accurate scheduling, courteous communication, complete messages, proper payment recording, consistent privacy practices, and timely communication with the team.
Compensation: Hourly rate based on experience; to be determined.
ropractic & Wellness Center — Warwick, RI
Position Summary
The Front Desk Receptionist welcomes patients and manages the daily reception activities of our chiropractic and wellness practice. This position supports an organized, positive patient experience and allows the administrative staff to focus on insurance, billing, records, and other office responsibilities.
Reports to: Dr. Victoria Malchar or the designated office supervisor
Schedule: Part-time; days and hours to be determined
Primary Responsibilities
· Welcome patients warmly and assist with check-in and checkout.
· Answer telephone calls professionally, take accurate messages, and direct questions to the appropriate team member.
· Schedule, confirm, and reschedule appointments according to office guidelines.
· Monitor appointment reminders, cancellations, and patient messages through Review Wave.
· Notify the doctor and assistants when patients arrive or when scheduling issues arise.
· Provide new-patient paperwork and check forms for completion.
· Verify and update patient contact and insurance information, referring coverage questions to administrative staff.
· Collect authorized payments, issue receipts, and record transactions accurately.
· Schedule follow-up appointments according to the doctor’s instructions.
· Scan and route documents, incoming faxes, and messages as assigned.
· Maintain a clean, welcoming reception area and organized front desk.
· Complete assigned opening and closing checklists.
· Communicate unfinished tasks and patient requests to the appropriate staff member.
Patient Privacy and Professional Conduct
· Follow HIPAA requirements and office privacy policies.
· Maintain confidentiality in conversations, telephone calls, and computer use.
· Treat patients and coworkers with kindness, patience, and respect.
· Refer clinical questions, symptom concerns, and treatment recommendations to the doctor.
· Follow office procedures and ask for guidance when uncertain.
Qualifications
· Strong customer-service skills and professional telephone etiquette.
· Reliable attendance, punctuality, and attention to detail.
· Ability to prioritize tasks and remain calm in a busy office.
· Comfortable using computers, entering information accurately, and learning office systems.
· Medical or chiropractic office experience preferred.
· ChiroTouch and Review Wave experience preferred.
· Willingness to complete training and demonstrate competency in assigned duties.
Training and Performance Expectations
Training will be provided in patient reception, scheduling, payment collection, privacy, and office procedures. The employee will practice under supervision before performing assigned tasks independently.
Successful performance includes accurate scheduling, courteous communication, complete messages, proper payment recording, consistent privacy practices, and timely communication with the team.
Compensation: Hourly rate based on experience; to be determined.
Part-Time Front Desk Receptionist
Malchar Chiropractic & Wellness Center — Warwick, RI
Position Summary
The Front Desk Receptionist welcomes patients and manages the daily reception activities of our chiropractic and wellness practice. This position supports an organized, positive patient experience and allows the administrative staff to focus on insurance, billing, records, and other office responsibilities.
Reports to: Dr. Victoria Malchar or the designated office supervisor
Schedule: Part-time; days and hours to be determined
Primary Responsibilities
· Welcome patients warmly and assist with check-in and checkout.
· Answer telephone calls professionally, take accurate messages, and direct questions to the appropriate team member.
· Schedule, confirm, and reschedule appointments according to office guidelines.
· Monitor appointment reminders, cancellations, and patient messages through Review Wave.
· Notify the doctor and assistants when patients arrive or when scheduling issues arise.
· Provide new-patient paperwork and check forms for completion.
· Verify and update patient contact and insurance information, referring coverage questions to administrative staff.
· Collect authorized payments, issue receipts, and record transactions accurately.
· Schedule follow-up appointments according to the doctor’s instructions.
· Scan and route documents, incoming faxes, and messages as assigned.
· Maintain a clean, welcoming reception area and organized front desk.
· Complete assigned opening and closing checklists.
· Communicate unfinished tasks and patient requests to the appropriate staff member.
Patient Privacy and Professional Conduct
· Follow HIPAA requirements and office privacy policies.
· Maintain confidentiality in conversations, telephone calls, and computer use.
· Treat patients and coworkers with kindness, patience, and respect.
· Refer clinical questions, symptom concerns, and treatment recommendations to the doctor.
· Follow office procedures and ask for guidance when uncertain.
Qualifications
· Strong customer-service skills and professional telephone etiquette.
· Reliable attendance, punctuality, and attention to detail.
· Ability to prioritize tasks and remain calm in a busy office.
· Comfortable using computers, entering information accurately, and learning office systems.
· Medical or chiropractic office experience preferred.
· ChiroTouch and Review Wave experience preferred.
· Willingness to complete training and demonstrate competency in assigned duties.
Training and Performance Expectations
Training will be provided in patient reception, scheduling, payment collection, privacy, and office procedures. The employee will practice under supervision before performing assigned tasks independently.
Successful performance includes accurate scheduling, courteous communication, complete messages, proper payment recording, consistent privacy practices, and timely communication with the team.
Compensation: Hourly rate based on experience; to be determined.
Pay: $18.00 - $22.00 per hour
Expected hours: 10.0 – 12.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $22