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AR Collections

Malca-Amit APAC
Jamaica, NY Full Time
POSTED ON 4/6/2026
AVAILABLE BEFORE 5/5/2026
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AR Collections

Jamaica, NY, USA

Operations

Full Time

Published On

15/6/2023

Based on experience

2 years preferred

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AR Collections

Resumes.nyc@malca-amit.com; Ziva.NYC@malca-amit.com

Jamaica, NY, USA

013NM0623

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Job Description

We are seeking a Collections team member to contact customers for payment while maintaining diligence in professional correspondence.





Responsibilities

  • Collection calls and/or correspondence in a fast-paced & goal-oriented department
  • High volume phone calls to assigned customers and keeping record of client communication
  • Provide customer service regarding collection issues
  • Review and process account adjustments & resolve customer discrepancies
  • Reconcile customer disputes pertaining to payment of outstanding balances
  • Responsible for reducing delinquency for assigned accounts
  • Collaborate with sales & senior management when necessary to accelerate the process
  • Report on the collections process with management and clients
  • Weekly reporting to direct supervisor and management
  • Distribute monthly delinquency notices
  • Other duties as assigned by management



Requirements

  • High school diploma or equivalent
  • Good interpersonal and communication skills
  • Strong negotiation skills
  • Exceptional attention to detail is a must
  • Knowledge of billing & collections procedures
  • Ability to maintain a professional demeanor in difficult situations
  • Ability to perform other tasks and duties as assigned by supervisor
  • Working knowledge of Microsoft Office Suite and experience with Outlook & Excel



Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off



All applications will be treated in strict confidentiality and used by our Group of Companies for recruitment purposes only.

Personal information of unsuccessful candidates will be destroyed after 6 months.



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Please be aware of companies and individuals fraudulently claiming to operate or represent Malca-Amit offices. These companies and individuals are not affiliated with Malca-Amit and may not be operating legally. Only those Malca-Amit companies and offices listed in this website are part of the Malca-Amit International Network™. If you doubt the legitimacy of any company or individual claiming to be part of the Malca-Amit International Network™, please email us immediately at lms@malca-amit.com.

Salary.com Estimation for AR Collections in Jamaica, NY
$49,862 to $62,385
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