What are the responsibilities and job description for the Entry-Level Customer Service Representative position at Malama Solar LLC?
Entry-Level Customer Service RepresentativeMalama Solar | Honolulu, HIAbout Malama SolarMalama Solar is a Honolulu-based residential solar company focused on helping local homeowners switch to clean, affordable energy. We take pride in providing honest information, dependable service, and a positive experience for every customer we serve.Position OverviewMalama Solar is seeking an Entry-Level Customer Service Representative to support our team and assist homeowners throughout the solar process. This role is ideal for someone looking to start a career in customer service with a growing local company. No prior solar experience is requiredtraining will be provided.ResponsibilitiesAnswer incoming calls, emails, and messages from customersProvide basic information about services and next stepsSchedule and confirm appointments as neededUpdate customer information accurately in internal systemsAssist with general administrative and customer support tasksQualificationsHigh school diploma or equivalentStrong communication and customer service skillsFriendly, professional, and reliable attitudeBasic computer skills and ability to learn new systemsAbility to work well in a team environmentWhat We OfferCompetitive hourly payTraining and onboarding providedConsistent scheduleSupportive team environmentOpportunity to grow within the company
Salary : $15 - $17