Workplace Experience Ambassador

Workplace AmbassadorThe Workplace Ambassador is the welcoming face and heartbeat of the workplace, shaping an environment where employees and visitors feel supported, energized, and connected. This role blends hospitality, operations, and community-buildingperfect for someone who enjoys helping others, solving problems, and creating a great workplace experience.As the central point of contact for the office, you will ensure that daily operations run smoothly while fostering a warm, collaborative, and service-oriented atmosphere.What Youll DoDeliver Exceptional ServiceServe as the go-to resource for employees and visitors, answering questions, resolving concerns, and ensuring everyone feels valued and supported.Lead Front Desk OperationsOversee the reception area by greeting visitors, managing access control, supporting visitor registration, and handling phone calls in a professional and efficient manner.Support Workplace NeedsAssist employees with room bookings, equipment requests, and coordination of IT support. Provide consistent guidance on workplace policies, procedures, and resources.Help Bring Events to LifePlay a key role in planning and executing workplace events, meetings, and team activitiescoordinating room setups, catering, audiovisual needs, and onsite logistics.Enhance Workplace AmenitiesOversee break rooms, lounges, wellness rooms, and collaborative spaces, ensuring they remain organized, clean, and fully functional throughout the day.Guide Workplace CommunicationsShare important updates, announcements, and information through email, newsletters, and digital signage to keep employees informed and engaged.Champion Health & SafetyPromote a safe and secure environment by reinforcing protocols, reporting hazards, and guiding employees through emergency procedures when needed.Build CommunitySupport team-building activities, social events, wellness initiatives, and recognition programs that strengthen company culture and foster connection.Educate on Policies & ProceduresHelp employees understand and follow workplace guidelines to ensure a smooth, respectful, and productive environment.Drive Continuous ImprovementIdentify opportunities to enhance processes, elevate service delivery, and improve the overall workplace experience. Your ideas will help shape a better workplace for everyone.What You BringRequired QualificationsHigh school diploma or equivalent; additional training or coursework in customer service or business is a plus.Experience in customer service or hospitality, ideally within a corporate or commercial real estate setting.Strong interpersonal and communication skills, with the ability to connect with people of all backgrounds.Excellent organization and attention to detail, with the ability to manage multiple tasks in a dynamic environment.Comfort working with workplace technologies, office equipment, and digital tools.Preferred SkillsProfessional, polished, and approachable demeanor.Flexibility with changing work demands; ability to support occasional after-hours events.Understanding of workplace health, safety, and security best practices.Familiarity with office administration and basic facilities operations.Strong problem-solving abilities and confidence in resolving day-to-day challenges.Genuine enthusiasm for building community, boosting morale, and creating a positive employee experience.This role is ideal for someone who loves being at the center of a thriving workplacesomeone who enjoys supporting others, creating memorable experiences, and ensuring the workplace runs at its best. If youre passionate about helping people and shaping a positive culture, this position offers both impact and opportunity.

Salary : $110 - $150