What are the responsibilities and job description for the Medical Receptionist position at Makovicka Physical Therapy?
Description
About Us:
The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment for all we have contact with.
Position:
Great team members are ones who fit our culture and values, working to ensure that patients feel welcome and at ease through their experience in our clinic. We strive to provide a friendly and encouraging environment for our patients and you play a key role.
Your primary focus on the team is to be responsible for patient interaction, answering the phone, scheduling, patient data entry and general administration duties in the clinic. This position requires the ability to deal tactfully with patients, family members, insurance, and the general public. Experience with insurance, patient or customer service and healthcare is preferred.
In addition, a portion of this position will be assisting in the clinic with patients. You will be directly relating to patients to ensure they are comfortable and feel welcome. Assist the clinicians in their day to day work. You will also be anticipating clinic needs such as maintaining cleanliness and ensuring equipment is in working order and ready for use.
What You Need to be Successful:
- Front desk experience.
- Excellent customer service skills and the ability to be welcoming and to put people at ease.
- Have a high level of proficiency with computers and Microsoft programs.
- Ability to multitask and prioritize various patient, clinician, and clinic needs.
- Detail oriented and a need to make sure that every detail is correct.
- Strong people and communication skills.
Benefits Include: Insurance, 401(K) with matching, Continuing education reimbursement, Paid Time Off, and more.
Requirements
Requirements: Must be available to work during the hours of 7:00 am to 6:00 pm Monday through Friday.
Qualifications: High School diploma desired. Previous front desk and insurance experience preferred.