What are the responsibilities and job description for the Field Retention Specialist position at Makotek?
Field Retention Specialist
Location: Gastonia, NC & Surrounding Areas
Schedule: Up to 40hr/wk (Evenings Until 8 PM)
Makotek – Authorized Contractor for Spectrum/Charter Communications
Makotek guarantees a minimum introductory base rate of $17/hr for the first 30 days of employment before transitioning to a production-based pay scale.
Take Control of Your Career and Join a Team That Invests in Your Success!
Makotek is hiring Field Retention Specialists in Gastonia, NC, and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You’ll represent Spectrum, helping customers resolve past-due balances and retain their services.
No experience? No problem — we provide paid training to help you start strong and succeed quickly!
· Key Benefits of Joining Our Team
- No experience required – we provide comprehensive, paid, hands-on training
- Independent and flexible work – you’ll be in the field, not behind a desk
- Strong earning potential – average $700–$1,000 weekly based on performance
- Career growth opportunities – advancement potential with a growing company
- Meaningful work – help customers stay connected and avoid service interruptions
· Job Description and Responsibilities
- Visit customers’ residences to facilitate payment arrangements for past-due accounts
- Provide professional, courteous service while resolving outstanding balances
- Communicate effectively with supervisors and management
- Manage daily routes efficiently to meet established performance goals
· Qualifications
- Friendly and professional communication skills
- Self-motivated, dependable, and goal-oriented
- Flexible and adaptable to new situations daily
- Reliable and professional appearance and demeanor
· Requirements
- Valid driver’s license
- Reliable vehicle with active auto insurance
- Smartphone with GPS capability
· Compensation and Benefits
- Weekly pay: $700–$1,000 based on performance
- Paid training – learn while you earn
- Mileage reimbursement – $0.40 per mile
- Health benefits – Medical, Dental, and Vision (after 60 days)
- Paid time off – available after one year
· Location and Schedule
- Based in North Charlotte, NC, and surrounding areas
- Up to 40 hours per week, including evenings until 8 PM
How to Apply
Take the next step toward a rewarding career! Apply today using the Makotek Application.
Makotek is an Equal Opportunity Employer.
We value diversity and do not discriminate based on race, gender, age, disability, or any protected status.
Job Type: Full-time
Pay: $700.00 - $1,000.00 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17