Retail Operations Manager - Flowery Branch GA

Power Up Your Career with Makita USA!!!

At Makita USA, we believe our employees are the driving force behind our success. That’s why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Job Summary

The Retail Operations Manager will directly support the Home Depot Retail Accounts team by operating in lockstep with the National Field Sales Coordinator, serving as the bridge between the retail sales and channel marketing teams, owning and overseeing all THD project planning and execution alongside the Retail Corporate Account Managers, and serving as the primary point of contact for the THD Projects, POG, and Space Planning Teams

Essential Job Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for gathering key information from Retail Corporate Account Managers to develop proactive field sales strategies, initiatives, and executions to share with the National Field Sales Coordinator
• Serves as the bridge between the retail sales team and the THD channel marketing business unit during store executions
• Facilitates THD project planning alongside Retail CAMs and the channel marketing team for signage, fixturing, and other in-store environment assets
• Responsible for overseeing MLX/MET projects from inception to end, including support in instructions/RIG writing, POG creation, store-level asks, and auditing
• Maintains ownership of, and monitors changes in assortments/AMTs/POGs monthly to relay any new findings to the CAM team
• Owns the relationship between the retail sales team and the THD MET projects, POG development and space planning teams, and will serve as the primary contact for MET leaders
• Conducts field research as needed by traveling to focus markets alongside the National Field Sales Coordinator ahead of MET/MLX projects, promotional periods, and market-specific executions, including regional THD-scheduled store walks, delivering findings to CAM team
• Maintains accurate demo tool lists for trade shows and all proof-of-concept merchandising spaces

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required

• 4 years related experience and/or training; or equivalent combination of education and experience.
• Experience with Home Depot supplier-facing systems including but not limited to Supplier Hub, MLX/Merch Logix, and The Home Depot’s Planogram Portal
• Experience in and knowledge of Home Depot store project planning, initiation, execution, and in-store environment standards
• Experience in/around large-scale, “Big Box” retail

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This is a hybrid position based out of our Flowery Branch, Georgia office with semi-frequent visits to area Home Depot stores, other THD markets, alongside CAM and THD Merchant teams, as well as other travel as needed. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Travel

Travel required for meetings, training seminars, trade shows, and end-user presentations.

Education and/or Experience Desired

• Bachelor’s degree in business, project management, or related field preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Required to regularly use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Required to regularly stand; walk; and stoop, bend or reach above head.
• Required to frequently sit.

• May be required to occasionally lift, push or pull up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Able to ascend and descend stairs.
• Continuously reach out to sort miscellaneous items.
• Physically & mentally able to work in an environment that may be subject to strict deadlines and multiple projects.
• May be subject to Overtime as required.

Our Benefits Include:

🔹 Health & Wellness

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice

💰 Financial Security

• Competitive pay & performance-based incentives
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long-term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life, and supplemental life plans.

⏳Work-Life Balance

• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!

 🚀Career Growth & Development

• Tuition reimbursement
• Internal promotion opportunities
• Collaborative, innovative work environment

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!

📢 Explore Opportunities & Apply Today!

Disclaimer: 

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intended to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Equal Opportunity Statement:

The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or a family member of the individual. The Company is committed to complying with all applicable laws and providing equal employment opportunities

Salary : $85,000 - $95,000