What are the responsibilities and job description for the Housekeeper position at Makeready?
Create Exceptional Guest Experiences Behind Every Door
At The Joseph, luxury is found in every detail. As a Forbes Four-Star Luxury Collection Hotel in the heart of Nashville, we are dedicated to delivering world-class hospitality through exceptional service, immaculate accommodations, and an unwavering commitment to excellence.
We are seeking dependable, detail-oriented, and hospitality-driven Full-Time Housekeepers to join our Housekeeping team. In this role, you will ensure every guest room and public area reflects the highest standards of cleanliness, comfort, and presentation. Your work plays a vital role in creating memorable stays and upholding the luxury experience our guests expect.
If you take pride in your work, enjoy staying active, and are passionate about creating welcoming spaces, we'd love to meet you.
What You'll Do
At The Joseph, we believe every detail matters—and our Housekeeping team is at the heart of delivering the exceptional experiences that define luxury hospitality. We foster a culture built on teamwork, respect, professionalism, and continuous growth.
We offer:
Join The Joseph and help create the welcoming, luxurious accommodations that make every guest feel at home.
Equal Opportunity Employer
Makeready LLC and its affiliated entities are proud to foster an environment where every team member has the opportunity to succeed as their authentic, independent self. We are an equal opportunity employer and are committed to maintaining a workplace free from discrimination. Employment decisions are made without regard to race, color, disability, sex, gender, sexual orientation, religion, national origin, age, veteran status, or any other status protected by applicable law.
We are dedicated to building an inclusive workplace where every individual is valued, respected, and empowered to succeed based on their qualifications, experience, abilities, and job performance.
At The Joseph, luxury is found in every detail. As a Forbes Four-Star Luxury Collection Hotel in the heart of Nashville, we are dedicated to delivering world-class hospitality through exceptional service, immaculate accommodations, and an unwavering commitment to excellence.
We are seeking dependable, detail-oriented, and hospitality-driven Full-Time Housekeepers to join our Housekeeping team. In this role, you will ensure every guest room and public area reflects the highest standards of cleanliness, comfort, and presentation. Your work plays a vital role in creating memorable stays and upholding the luxury experience our guests expect.
If you take pride in your work, enjoy staying active, and are passionate about creating welcoming spaces, we'd love to meet you.
What You'll Do
- Clean and service guest rooms, suites, and assigned public areas according to Forbes Four-Star standards and hotel brand expectations.
- Make beds, replace linens and towels, replenish guest amenities, and ensure each room is beautifully presented.
- Vacuum, dust, sanitize, and clean bathrooms, bedrooms, and living spaces with exceptional attention to detail.
- Inspect rooms to ensure cleanliness, functionality, and readiness before guest arrival.
- Report maintenance concerns, safety hazards, and lost-and-found items promptly and accurately.
- Restock housekeeping carts and maintain an organized supply of linens, amenities, and cleaning products.
- Follow all safety, sanitation, and infection prevention procedures.
- Handle guest requests with professionalism, warmth, and a sense of urgency.
- Work collaboratively with Front Office, Engineering, Laundry, and fellow Housekeeping team members to deliver an exceptional guest experience.
- Maintain productivity standards while never compromising quality or attention to detail.
- Previous housekeeping, hotel, hospitality, or commercial cleaning experience preferred, but not required.
- Strong attention to detail and commitment to maintaining luxury-level cleanliness.
- Ability to work independently while contributing to a collaborative team environment.
- Positive attitude and dedication to providing outstanding guest service.
- Excellent time management and organizational skills.
- Ability to stand, walk, bend, lift, push, and pull throughout the workday.
- Ability to lift up to 30 pounds.
- Flexible availability, including weekends and holidays.
- Experience in a luxury hotel, resort, or upscale hospitality environment preferred.
- Familiarity with Forbes or AAA luxury service standards is a plus.
- Bilingual skills are an asset but not required.
At The Joseph, we believe every detail matters—and our Housekeeping team is at the heart of delivering the exceptional experiences that define luxury hospitality. We foster a culture built on teamwork, respect, professionalism, and continuous growth.
We offer:
- Competitive hourly pay
- Full-time schedule with comprehensive medical, dental, and vision benefits
- Paid time off
- 401(k) with company match
- Marriott Explore Rate travel discounts worldwide
- Paid training and career development opportunities
- Complimentary team member meals
- Uniforms provided
- Opportunities for advancement within Makeready and Marriott Luxury Collection Hotels
Join The Joseph and help create the welcoming, luxurious accommodations that make every guest feel at home.
Equal Opportunity Employer
Makeready LLC and its affiliated entities are proud to foster an environment where every team member has the opportunity to succeed as their authentic, independent self. We are an equal opportunity employer and are committed to maintaining a workplace free from discrimination. Employment decisions are made without regard to race, color, disability, sex, gender, sexual orientation, religion, national origin, age, veteran status, or any other status protected by applicable law.
We are dedicated to building an inclusive workplace where every individual is valued, respected, and empowered to succeed based on their qualifications, experience, abilities, and job performance.