What are the responsibilities and job description for the Host/Hostess position at Makeready?
The Heathman Hotel is where Portland’s cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest, The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland.
At The Heathman Hotel, we seek individuals who believe hospitality is an art form. People who are thoughtful, gracious, and deeply attentive to the details that create memorable experiences.
Our team is made up of welcoming hosts, cultured professionals, creative thinkers, and service-driven individuals who take pride in delivering warmth with sophistication. We value curiosity, authenticity, and a genuine appreciation for people, culture, and storytelling.
Inspired by the artists, authors, performers, and travelers who have long filled our halls, we create an atmosphere where service feels personal, timeless, and quietly exceptional. Together, we carry forward the legacy of one of Portland’s most iconic hotels while continuing to shape experiences that feel distinctly connected to the city and its creative spirit.
Requested Tasks:
We take pride in our Guiding Principles to help define how we successfully work together. We follow them out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
At The Heathman Hotel, we seek individuals who believe hospitality is an art form. People who are thoughtful, gracious, and deeply attentive to the details that create memorable experiences.
Our team is made up of welcoming hosts, cultured professionals, creative thinkers, and service-driven individuals who take pride in delivering warmth with sophistication. We value curiosity, authenticity, and a genuine appreciation for people, culture, and storytelling.
Inspired by the artists, authors, performers, and travelers who have long filled our halls, we create an atmosphere where service feels personal, timeless, and quietly exceptional. Together, we carry forward the legacy of one of Portland’s most iconic hotels while continuing to shape experiences that feel distinctly connected to the city and its creative spirit.
Requested Tasks:
- Welcome guests in a warm and friendly manner always adhering to service standards.
- Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests' and restaurants' needs to maximize service flow.
- Use and accurately maintain restaurant reservation system- including but not limited to proper table status, rotations, cover counts, and guest notes.
- Respond to guest inquiries and request in a timely, friendly, and efficient manner.
- Performs opening and closing duties, as needed.
- Maintain a neat, organized and crisp environment.
- Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant.
- Prior experience in a restaurant highly preferred.
- Approachable and personable personality.
- Ability to be patient with guests' requests.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.