What are the responsibilities and job description for the Housekeeping Supervisor position at Makeready LLC?
This leader is proud of the work performed by the housekeeping team and is not afraid to take out the white glove for verification. This person has high expectations and will not sign off on a room unless it sparkles. Their primary role is train and coach their team on checking rooms and common areas by taking pride on a daily basis to meet the operational standards and ensure that the team and guests needs are met.
Requested Tasks
- Work closely with the housekeeping leadership team
- Utilize the PMS to assign housekeeping tasks to the team and inspect the work to ensure standards of cleanliness are met
- Create and adjust Team Members’ schedules to ensure proper coverage.
- Promptly resolve any guest complaints or issues
- Provide training to housekeeping team
- Complete regular inventories to ensure adequate supplies are maintained
- Maintain a keen eye for properly maintaining the property and continuously monitor areas of opportunity
- Adhere to Makeready's Guiding Principles
- Additional duties and assignments, as assigned
Requested Capabilities
- Prior housekeeping experience highly preferred
- Excellent attention to detail and highly organized
- Excellent communication skills
- Required to stand and walk for long periods of time
- Able to use cleaning sprays, solutions and other products
- Must be able to lift objects weighing up to 50 pounds
- Adhere to Makeready & property policies and procedures as defined
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.