Engineering Manager

The Joseph, a Luxury Collection Hotel, Nashville
Department: Engineering
Position: Engineering Manager
Employment Type: Full-Time

The Opportunity

At The Joseph, every detail matters. From the comfort of our guest rooms to the flawless operation of our restaurants, spa, public spaces, and building systems, our Engineering team plays an essential role in delivering the elevated experience our guests expect.

We are seeking an experienced and hands-on Engineering Manager to help lead the day-to-day operation of our Engineering department. This individual will combine strong technical expertise with exceptional leadership, organization, and a hospitality mindset. The Engineering Manager will support the maintenance, repair, safety, and overall condition of the hotel while developing a responsive, knowledgeable, and service-focused engineering team.

What You'll Do

• Support the daily operation and leadership of the hotel's Engineering department.
• Lead, coach, train, and develop Engineering team members while creating a positive, accountable, and team-oriented work environment.
• Assign and prioritize daily work orders, preventive maintenance, guest requests, projects, and repairs.
• Maintain hotel systems and equipment, including HVAC, electrical, plumbing, refrigeration, mechanical systems, kitchen equipment, lighting, and general building maintenance.
• Troubleshoot equipment failures and operational issues and ensure repairs are completed safely, efficiently, and to hotel standards.
• Maintain an effective preventive maintenance program for guest rooms, public areas, back-of-house spaces, and mechanical equipment.
• Respond promptly and professionally to guest-related maintenance concerns, partnering with operational leaders to minimize disruption to the guest experience.
• Conduct routine inspections of the property to identify maintenance needs, safety concerns, and opportunities to improve the appearance and functionality of the hotel.
• Assist with scheduling, productivity, labor management, inventory, purchasing, and appropriate use of departmental resources.
• Maintain appropriate inventory of tools, equipment, parts, and supplies.
• Coordinate with outside vendors and contractors as needed and ensure work is completed according to property expectations.
• Support compliance with all applicable OSHA, fire/life safety, building, environmental, and company safety requirements.
• Maintain accurate documentation related to inspections, preventive maintenance, work orders, equipment, and required certifications.
• Partner closely with Housekeeping, Front Office, Food & Beverage, Security, Spa, and other departments to support hotel operations.
• Participate in emergency response and assist with urgent property needs when necessary.
• Support hotel sustainability and energy-conservation initiatives while maintaining guest comfort and operational standards.
• Assist Engineering leadership with capital projects, renovations, equipment replacement, and other property improvement initiatives.
• Serve as a leader who demonstrates professionalism, accountability, teamwork, and a willingness to be hands-on when the operation requires it.

What We're Looking For

• Minimum of 3–5 years of progressive engineering or facilities maintenance experience in a hotel, resort, healthcare, commercial, or luxury hospitality environment.
• Previous supervisory or leadership experience within an Engineering or Maintenance department.
• Strong working knowledge of:
  • Commercial HVAC systems
  • Refrigeration systems
  • Electrical systems
  • Plumbing
  • Boilers and hot water systems
  • Kitchen equipment
  • Building automation systems (BAS)
  • Preventive maintenance programs
• Strong troubleshooting, organizational, and project management skills.
• Excellent communication and leadership abilities.
• Ability to prioritize multiple projects while maintaining exceptional guest service standards.
• Ability to respond to after-hours emergencies and participate in an on-call rotation.
• Commitment to maintaining a safe, efficient, and guest-focused operation.

Required and Preferred Qualifications

• EPA Universal Refrigerant Certification I & II required.
• HVAC Certification required.
• Commercial Refrigeration Certification required.
• Experience in a Forbes-rated, AAA Four Diamond/Five Diamond, or Marriott Luxury Collection hotel preferred.
• Experience using computerized maintenance management systems (CMMS, Transcendent). 
• Knowledge of energy management and sustainability initiatives is a plus.

Physical Requirements

• Ability to stand, walk, climb stairs, kneel, bend, crawl, and work in mechanical spaces throughout the property.
• Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
• Ability to safely operate maintenance equipment, ladders, power tools, and diagnostic equipment.
• Ability to work both indoors and outdoors in varying environmental conditions.
• Ability to use computers, tablets, and maintenance management software.

Leadership at The Joseph

Our Engineering Manager is more than a technical expert. This individual is a leader, coach, problem solver, and steward of the property. We are looking for someone who takes ownership, supports their team, communicates effectively, and understands that even behind-the-scenes work has a direct impact on the guest experience.

At The Joseph, excellence is found in the details. We seek individuals who have a genuine hospitality heart, take pride in their craft, and understand that maintaining an extraordinary hotel requires both technical skill and exceptional teamwork.

Why The Joseph?

At The Joseph, our Engineering team is essential to creating the seamless luxury experiences our guests expect. We believe in investing in exceptional talent and providing opportunities for professional growth within a culture built on collaboration, craftsmanship, and service excellence.

We offer:

• Competitive salary
• Comprehensive medical, dental, and vision benefits
• Paid time off
• 401(k) with company match
• Marriott Explore Rate travel discounts worldwide
• Professional development and leadership opportunities
• Complimentary team member meals
• Uniforms provided
• Opportunities for career advancement 

If you're a hands-on engineering leader who enjoys solving complex challenges, mentoring a talented team, and maintaining one of Nashville's premier luxury hotels, we'd love to hear from you.

Join The Joseph and help ensure every guest experience is supported by operational excellence, technical expertise, and an unwavering commitment to luxury hospitality.

Equal Opportunity Employer

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.