What are the responsibilities and job description for the Team Member (Verizon) position at Make A Change Management Group?
Looking for more than just a job? Join our Verizon team and become the friendly face that helps customers stay connected. As a Verizon Team Member, you'll work directly with customers to provide an exceptional experience by answering questions, recommending products, and helping them find the wireless solutions that best fit their needs. Whether someone is upgrading their phone, switching carriers, or learning about new Verizon services, you'll be there to make the process simple and enjoyable. No previous experience is required—we provide training, ongoing coaching, and opportunities for advancement based on performance. If you're outgoing, dependable, and enjoy working with people, we'd love to meet you!
Team Member Responsibilities:
- Welcome and assist customers with Verizon products and services
- Answer questions about phones, wireless plans, accessories, and promotions
- Demonstrate products and explain features in an easy-to-understand way
- Deliver exceptional customer service while creating a positive in-store experience
- Work collaboratively with teammates to meet individual and team goals
- Stay up to date on Verizon's latest technology, promotions, and product launches
Qualifications:
- High school diploma or equivalent preferred
- Customer service, retail, hospitality, or sales experience is a plus—but not required
- Strong communication and interpersonal skills
- Friendly, positive attitude with a willingness to learn
- Comfortable working in a fast-paced, team-oriented environment
- Reliable, motivated, and goal-driven
- Must be at least 18 years old
Whether you're a recent graduate, leaving retail or hospitality, or looking for a career with real growth opportunities, this is your chance to build valuable skills while representing one of the nation's leading wireless brands.
Pay: $55,000.00 - $60,000.00 per year
Work Location: In person
Salary : $55,000 - $60,000