Demo

INDOPACOM - ALPHA - Knowledge Management Specialist - Junior

Makai LLC
Hopkinton, MA Contractor
POSTED ON 11/19/2025
AVAILABLE BEFORE 1/19/2026
Salary: $57,000 - $63,000Position Location: Hampton, VA - Joint Base Langley-Eustis (JBLE)This position and the associated duties and responsibilities are contingent upon securing the necessary funding and formal contract award.Makai is an NHO 8(a) that specializes in C5ISR services, DoD systems integration, business analytics, and the modernization of wired and wireless government networks. Makai provides professional services and technical expertise in mobile/edge computing (deployable 5G), systems engineering, cybersecurity, data migration and storage, software development (DevSecOps), and process improvement.Makai is seeking a Knowledge Management Specialist to support Pacific Air Forces (PACAF) Air Combat Command (ACC). This role will help develop and maintain the organizations knowledge environment to foster effective collaboration and information sharing access tools, systems, and mission partners. This role requires a strong attention to detail, an understanding of knowledge management processes, and the ability to support data organization and collaboration platforms in a dynamic, mission-focused environment.Essential Duties and ResponsibilitiesAssistin developing, implementing, andmaintainingknowledge management (KM) strategies to improve information sharing and collaboration across PACAF and ACC mission areasAdminister SharePoint and related KM environments, including permissions, site structure, libraries, and document controlMaintain and update KM systems such as SharePoint, APAN, event portals, andAfter-ActionReview/Lessons Learned (AAR/LL) databasesSupport records and information managementin accordance withDoD and Air Force policies, ensuring information isaccurate, accessible, and secureAssistin developing andmaintainingvirtual communities of interest to promote collaboration, share lessons learned, and capture best practices across organizationsTrack and report KM usage metrics to measure effectiveness of collaboration tools and support continuous improvementCoordinate with internal and external stakeholders to ensure smooth flow of information and data exchange between systemsSupport the deployment, configuration, and customization of SharePoint sites, ensuring proper functionality, user access, and compliance with security standardsProvide userassistanceand basic training on KM tools, document repositories, and collaboration systemsIdentifyand suggest improvements to enhance usability and efficiency of KM environmentsDegree/Education and Training RequirementsBachelors degree from an accredited institution in Information Technology, Knowledge Management, Communications, or related fieldExperienceRequired:1-4 years of experience supporting information management, collaboration platforms, or KM environments within the Department of War or similar organizationsFamiliarity with Microsoft SharePoint administration, content management, and permissions controlProficiency with Microsoft Office suite and collaborative platforms (Teams, OneDrive, etc.)Strong written and verbal communication skills and attention to detailAbility to organize information logically and maintain consistency in records and document librariesPreferred:Experience supporting Air Force or Joint Command information environments, including APAN or Department of War SharePointWorking knowledge of Department of War records management policies, metadata tagging, and data access controlsUnderstanding of information governance, taxonomy design, or workflow automation within SharePointExperience assisting with KM metrics, dashboards, or knowledge capture processesRelevant certifications (e.g. Microsoft Certified: SharePoint Associate, Knowledge Management Professional, CompTIA Security )WORKING CONDITIONSWork will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).Work assignments vary based on client requirements.Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.General office equipment, which includes telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.Regular attendance in accordance with established work schedule is mandatory.You may be asked to continue performance during inclement weather or other conditions when others are not permitted to workNo regular travel in support of this contract, however ad-hoc travel may be requiredCandidates must exhibit professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment.Ability to communicate verbally andin writing to work effectively with a variety of government, military and contractor personnel at all levels.Candidates must be able to interface effectively with individuals at all levels of the organization.Grooming and dress is usually business casual, but dependent on clients standards. Must not pose a safety hazard to employees working in the same general area.SECURITY CLEARANCEActive TS/SCI clearance requiredEstimated Compensation$57,000 63,000Individual salaries are determined by a variety of factors including but not limited to employee's experience, skills, education, industry, location, company size, and overall market demand.General Description of Benefits and Other Compensation to be Offered:11 Federal Holidays with PayVacation (Personal/sick leave)Medical, Dental, VisionWellness ParticipationWeight Loss ReimbursementHealth Care Flex SpendingShort Term/Long Term DisabilitySimple IRA (Savings Incentive Match Plan)Basic Life InsuranceTuition Assistance ProgramEmployee Assistance Program (EAP)Other Paid AbsencesProfessional MembershipsOvertime PayFlexible Spending Account (FSA)As an EOE/AA employer, Makai, LLC will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Salary : $57,000 - $63,000

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