What are the responsibilities and job description for the Patient Access Rep position at Major Health Partners?
Major Hospital · MH PATIENT ACCESS
Shelbyville, IN
Non-Clinical
Full Time, Days, Hours and days vary.
Posted 12/08/2025
Req # 6011
- JOB SUMMARY AND SPECIFICATIONS
- Professional & Technical SkillsStrong computer skills
- EducationHigh School Diploma or equivalent
- License(s) or Certification(s)NA
- Other Skills or RequirementsStrong customer service, communication and teamwork skills. Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and written. Ability to work under time pressure while interacting in a helpful, courteous manner with a degree of patient contact.
- Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups)X Does not apply _____ Adolescence (13-17 years) ____ All age groups _____ Infants (0-1 year) _____ Geriatric (65 years) _____ Pediatric/Early Childhood (1-12 years) _____ Adult (18-64 years)
JOB SUMMARYRepresents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to: registration/admission of patients, identify uninsured patient and communicate with MedAssist when appropriate, answers and transfers incoming calls, internal and external paging, order entry, and customer service support to the hospital in registration functions. This position may float to various registration sites within the health system.MINIMUM QUALIFICATIONS