What are the responsibilities and job description for the Assistant Store Manager - Account Retention and Leadership position at MAJIK Rent To Own?
4x Best Places to Work in PA (2022–2025)
Looking for more than just a job?
At Majik, you’ll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem — we train you.
Who We Are
We Serve Others
We Do What It Takes
We Own It
We’re passionate about helping employees grow and delivering great customer experiences!
Pay Perks
- Up to $21/hour Monthly Profit-Sharing Bonus
- 3 Weeks PTO Paid Holidays
- Medical, Dental, Vision 401(k) Match
- Employee Discounts Loyalty Rewards
- Career Growth Opportunities (we promote from within)
- Weekly Pay
- Bilingual candidates may earn additional pay
Who Succeeds in This Role
- Takes ownership of results and account performance
- Leads by example while staying hands-on
- Comfortable managing customers, collections, and team accountability
- Handles tough conversations professionally
- Driven by goals, metrics, and continuous improvement
What You’ll Do
- Support the Store Manager in driving overall store performance
- Lead daily operations across sales, account retention, and service
- Coach and hold team members accountable to expectations
- Review reports and act on opportunities to improve results
- Oversee customer accounts and follow up on past-due balances
- Guide team on retention and collection strategies
- Review payment histories and support action plans
- Ensure accurate documentation of interactions and payments
- Coordinate field visits and delivery schedules
- Maintain store standards (inventory, merchandising, cleanliness)
- Step in to lead the store when needed
Leadership Responsibilities
- Supervise and support a small team (1–3 employees)
- Assign tasks, provide coaching, and follow up on results
- Train team members on sales, service, and retention best practices
What We’re Looking For
- 1 year of leadership or supervisory experience preferred
- Retail, collections, or customer service background preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple priorities and performance expectations
- Valid driver’s license with insurable driving record
- Ability to lift up to 25 lbs (assistance for heavier items)
Schedule
Full-time (40 hours/week), 5-day workweek
Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law