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Assistant Store Manager - Account Retention and Leadership

MAJIK Enterprises International, Inc.
Lancaster, PA Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 11/3/2026
Description

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay Perks

  • Starting at $18 /hour & Monthly Bonus Potential
  • 3 Weeks PTO Paid Holidays
  • Medical, Dental, Vision 401(k) Match
  • Employee Discounts Loyalty Rewards
  • Career Growth Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay!
  • ...and so much more!

Who Succeeds In This Role

  • Takes ownership of results and account performance
  • Leads by example while staying hands-on
  • Comfortable managing customers, collections, and team accountability
  • Handles tough conversations professionally
  • Driven by goals, metrics, and continuous improvement

What You’ll Do

  • Support the Store Manager in driving overall store performance
  • Lead daily operations across sales, account retention, and service
  • Coach and hold team members accountable to expectations
  • Review reports and act on opportunities to improve results
  • Oversee customer accounts and follow up on past-due balances
  • Guide team on retention and collection strategies
  • Review payment histories and support action plans
  • Ensure accurate documentation of interactions and payments
  • Coordinate field visits and delivery schedules
  • Maintain store standards (inventory, merchandising, cleanliness)
  • Step in to lead the store when needed

Leadership Responsibilities

  • Supervise and support a small team (1–3 employees)
  • Assign tasks, provide coaching, and follow up on results
  • Train team members on sales, service, and retention best practices

Requirements

What We’re Looking For

  • 1 year of leadership or supervisory experience preferred
  • Retail, collections, or customer service background preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to manage multiple priorities and performance expectations
  • Valid driver’s license with insurable driving record
  • Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law

Compensation details: 18-22 Hourly Wage

PI572fc1e8d559-25448-41576290

Salary.com Estimation for Assistant Store Manager - Account Retention and Leadership in Lancaster, PA
$54,919 to $66,977
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