What are the responsibilities and job description for the Service Technician position at Majestic Kitchen & Bath Creations?
Join Our Team as a Service Technician – Deliver Excellence in the Field!
Do you take pride in your work, enjoy problem-solving, and thrive on providing exceptional service? As a Service Technician, you’ll be a key part of turning customer challenges into seamless solutions. Based in the Youngsville, NC area, this full-time, field-based position travels daily to service residential and commercial jobsites in the surrounding areas, supporting installations, repairs, and warranty issues. Your expertise and professionalism ensure every project meets the highest standards and customer satisfaction.
What We Offer
- Competitive pay: $18–$28 per hour (based on experience)
- Full-time, hands-on role with opportunities for growth
- Paid overtime as needed
- Company vehicle for daily travel
- Supportive, team-oriented work environment
Benefits
We offer a comprehensive benefits package to support you and your family:
- Medical, Dental, and Vision Insurance
- Accident & Critical Illness Coverage
- Disability & Life Insurance
- Telehealth Services
- 401(k) Retirement Plan
- Paid Time Off (PTO) & Paid Holidays
- Flexible Time Off
- Employee Assistance Program (EAP)
What You’ll Do
- Perform field repairs on scratches, chips, and stains
- Make seam and installation adjustments as needed
- Modify cutouts for appliances, sinks, faucets, and accessories
- Troubleshoot construction, renovation, and installation challenges
- Maintain finished areas meticulously clean and professional
- Communicate with clients to ensure satisfaction, even in challenging situations
- Take photos to accurately document work and adjustments
- Collaborate with builder warranty managers to build positive relationships and outcomes
What We’re Looking For
- Must be 23 years of age or older with a valid driver’s license
- 3–7 years of construction, service, or installation experience
- Strong problem-solving skills and attention to detail
- Ability to communicate professionally with clients, builders, and teammates
- Organized, timely, and able to manage multiple appointments efficiently
- Comfortable working in a fast-paced, mobile, field-based environment
- Physically able to perform tasks including stooping, crouching, lifting up to 100 lbs, and repetitive motions
Physical & Work Environment
- Field-based work traveling daily to jobsites
- Work primarily from a company vehicle for efficiency
- Exposure to construction, renovation, and installation environments
- Maintain professional appearance and follow all safety requirements, including PPE and hard hats
- Utilize laptop and phone camera to document and communicate effectively
Join a Company That Values You
We take pride in our team and culture. Our employees thrive when they embrace growth, ownership, teamwork, and optimization, while delivering high-quality work that builds our reputation as the Most Professional Trade Partner.
Qualified candidates must be authorized to work in the U.S. and pass a pre-employment background check and drug screening. We are an equal opportunity employer.
Salary : $18 - $28