What are the responsibilities and job description for the Turndown Attendant position at Maison Metier?
67 rooms
Amenities: unique on-site food and beverage operations, rooftop pool, fitness center, valet parking.
A boutique luxury hotel in New Orleans’ Warehouse District, just steps from Magazine Street, Maison Métier is surrounded by galleries, boutiques, and top dining, and only minutes from the French Quarter and National WWII Museum. Blending old-world charm with modern elegance, the property offers an intimate, high-touch hospitality experience—ideal for professionals who thrive on personalized service in a nimble, design-forward environment.
Maison Métier offers a refined boutique hotel experience where timeless elegance meets the vibrant culture of New Orleans. Designed for discerning travelers, the hotel blends sophisticated interiors, curated art, and personalized service to create an intimate and elevated stay. A one Michelin Key property three years in a row, Maison Métier feels less like a hotel and more like a lavish, art-laden residence.
The Room Attendant is responsible for cleaning and preparing guest rooms and public areas to ensure the highest standards of cleanliness, comfort, and guest satisfaction. This role follows established housekeeping procedures and works efficiently to support daily hotel operations.
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent preferred.
Experience
- Previous housekeeping or cleaning experience preferred.
- Hospitality environment experience a plus.
Skills & Knowledge
- Strong attention to detail and cleaning standards.
- Ability to work independently and efficiently.
- Ability to lift, push, and pull up to 50 lbs.
- Ability to stand, bend, and walk for extended periods.
- Good time management and organizational skills.
- Professional and friendly demeanor.
Job Duties & Responsibilities
- Clean and service guest rooms, including bathrooms, beds, floors, and amenities.
- Change linens, replace towels, and restock supplies.
- Ensure all rooms meet cleanliness and brand standards.
- Report maintenance issues, damages, or missing items promptly.
- Maintain cleanliness of hallways, carts, and storage areas.
- Follow safety and sanitation guidelines, including proper chemical handling.
- Respond to guest requests courteously and professionally.
- Assist with laundry or public area cleaning as assigned.
- Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.