What are the responsibilities and job description for the Bell Attendant position at Maison Metier?
67 rooms
Amenities: unique on-site food and beverage operations, rooftop pool, fitness center, valet parking.
A boutique luxury hotel in New Orleans’ Warehouse District, just steps from Magazine Street, Maison Métier is surrounded by galleries, boutiques, and top dining, and only minutes from the French Quarter and National WWII Museum. Blending old-world charm with modern elegance, the property offers an intimate, high-touch hospitality experience—ideal for professionals who thrive on personalized service in a nimble, design-forward environment.
Maison Métier offers a refined boutique hotel experience where timeless elegance meets the vibrant culture of New Orleans. Designed for discerning travelers, the hotel blends sophisticated interiors, curated art, and personalized service to create an intimate and elevated stay. A one Michelin Key property three years in a row, Maison Métier feels less like a hotel and more like a lavish, art-laden residence.
The Bell Attendant is responsible for providing exceptional guest service by assisting with luggage, transportation, and general guest needs. This role creates a welcoming first and last impression for guests while maintaining professionalism, courtesy, and efficiency at all times.
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent preferred.
Experience
- Prior hotel or customer service experience preferred.
- Experience in a hospitality or service-oriented role a plus.
Skills and Knowledge
- Excellent communication and interpersonal skills.
- Friendly, professional, and customer-focused demeanor.
- Ability to lift, push, and pull up to 75 lbs.
- Flexibility to work various shifts, including weekends and holidays.
JOB DUTIES
- Greet guests upon arrival and assist with luggage and personal items.
- Escort guests to rooms, provide property information, and explain amenities.
- Deliver luggage, packages, and other guest items promptly and professionally.
- Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
- Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
- Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.