Interior Horticulturist Lead

Full-time employee, non-exempt

From $23.50 per hour

Under the direction of the CEO, the Lead Interior Horticulturist visits Maison Green clients at their place of residence/business to provide plant care services. These services include general maintenance, repotting, plant-sitting, plant installations, and more.

In addition to hands-on plant care, the Lead Interior Horticulturist plays a key role in advancing horticultural knowledge across the company—developing educational materials, supporting team training, and driving innovation in plant care practices and client experience.

• Visits all assigned clients as scheduled, providing adequate notice if unable to complete a visit as planned.
• Communicates with customers on a regular basis to coordinate plant care visits, provides updates after each visit, and serves as a knowledgeable resource for client questions.
• Maintains overall health and aesthetics of plants in the client’s home or business space.
• Waters, prunes, cleans, and fertilizes all plants appropriately per each plant’s needs.
• Identifies plants that need repotting and completes the repotting process in a way that minimizes root shock.
• Identifies and addresses pest infestations through topical and systemic treatments.
• Ensures that the customer’s space is clean and orderly throughout the visit (no water spills or debris left behind).
• Maintains clean and adequate equipment, and replenishes low supply as needed.
• Assists with installations, including delivery, potting, and installation of interior plants.
• Supports installation planning by contributing plant knowledge, material selection, and layout considerations.
• Designs and refines internal training materials, care guides, and reference documents to support team consistency and growth.
• Creates client-facing educational resources, including plant care summaries, post-service notes, and care instructions.
• Assists with onboarding and orientation of new Interior Horticulturists, helping to establish strong foundational skills and service standards.
• Provides ongoing training support to team members, offering guidance on plant care techniques, troubleshooting, and best practices.
• Identifies opportunities to improve workflows, tools, and plant care systems, contributing to operational innovation.
• Promotes Maison Green services to clients.
• Attends events (plant markets, pop-ups, etc) and assists with setting up/breaking down, facilitating events, etc.
• Assists with special projects as needed.

Requirements for the role

• Must be over 18 years old.
• Must have a valid driver’s license and a reliable mode of transportation to visit clients throughout the Greater Boston area.
• Is comfortable with city driving and parking.
• Possesses a smartphone and is able to take attractive photographs of plants for client updates.
• Is comfortable lifting 60lbs as needed throughout the course of a project.
• Is comfortable climbing ladders/working off-ground as needed for elevated plants.
• Ability to multi-task in a fast-paced, independent working environment.
• Works well as part of a team.
• Demonstrates strong organizational skills, accountability, and the ability to manage both client relationships and team responsibilities simultaneously.

Preferred qualifications for the role

• Has a strong interest and demonstrated experience in caring for interior plants.
• Has prior leadership or supervisory experience.
• Experience with Google Calendar and Google Docs for team collaboration.

Benefits

1. PTO and state required time off
2. Mileage and parking reimbursement 
3. Client referral incentives 

Work Location: In person