What are the responsibilities and job description for the Temporary Operations Coordinator position at Maison Alaïa?
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Temporary Operations Coordinator
ALAÏA | New York City
Reports to: AVP, Operations and Planning, F&A
Overview
This will be a temporary full-time role supporting the operations of the Alaia team
Primary Responsibilities
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range: $25-$30/hr
Salary will be determined based on relevant skills and experience.
Temporary Operations Coordinator
ALAÏA | New York City
Reports to: AVP, Operations and Planning, F&A
Overview
This will be a temporary full-time role supporting the operations of the Alaia team
Primary Responsibilities
- Wholesale admin support – duties included but not limited to order entry and revisions, providing copy info, create/submit new accts/doors, create RTVs, and research/dispute chargebacks based on findings.
- Liaise with Logistics and Warehouse team on shipment related issues.
- Set up new acct/doors in SAP via Launchpad first, then MDG
- Partner w/HQ on master data upload - creation of SAP articles, RSP, margin group, article weight, delivery program, EANs; ensuring that uploads include all necessary information (WIP: missing information is currently manually updated, working w/HQ master data on future corrections)
- Order entry and revisions
- Extracting and formatting order confirmations
- Request and reconcile EDI POs
- Getting orders ready for shipment, run all checks including delivery date, pricing date, margin group, unit confirmation, pricing, route, specific client requirements
- Troubleshoot shipment issues, system errors, etc.
- Manage NAP orders/shipments for DC2
- Order FUR for CITES styles / RFID labels for Nordstrom
- Implement wholesale partners' new packing/routing requirements
- Run / send out reporting: shipping recap, AR log
- Manage daily communications with clients, ex: shipping recap, reorders, stock availability, mis-shipments
- Assist Retail Ops / Commercial team when necessary
- Assist with Friends and Family Sale
- College Degree preferred
- Background in Operations is a plus
- Proficient in Microsoft Office, SAP experience is a plus
- Strong interpersonal and communication skills
- Excellent time management and ability to prioritize
- Able to work independently when necessary
- Attention to detail is key
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range: $25-$30/hr
Salary will be determined based on relevant skills and experience.
Salary : $25 - $30