What are the responsibilities and job description for the AI Automation Consultant - Miami Based position at Maisa?
AI Automation Consultant
Location: Miami Based Remote
Team: Client Services
Welcome to Maisa - Making AI Accountable!
Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with.
We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to their most complex processes.
Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale.
About The Role...
We're seeking an AI Automation Consultant to join our Client Services team. You'll take solution designs from the Solutions Architect and bring them to life, building, testing, and deploying Digital Workers in Maisa Studio. You own everything from first configuration through go-live and handover to operations. You're measured by what ships, not what's planned.
What You'll Do...
Build and Configure
You will be joining one of Europe's most exciting early-stage AI start-ups, where you'll have the opportunity to work with cutting-edge Agentic Process Automation that's reshaping how enterprises approach AI deployment. You'll directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges.
Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we're scaling quickly and realising significant enterprise traction. This is your opportunity to work alongside deep technical and industry experts, where you will be challenged daily and accelerate your development.
Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.
Location: Miami Based Remote
Team: Client Services
Welcome to Maisa - Making AI Accountable!
Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with.
We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to their most complex processes.
Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale.
About The Role...
We're seeking an AI Automation Consultant to join our Client Services team. You'll take solution designs from the Solutions Architect and bring them to life, building, testing, and deploying Digital Workers in Maisa Studio. You own everything from first configuration through go-live and handover to operations. You're measured by what ships, not what's planned.
What You'll Do...
Build and Configure
- Implement Digital Worker configurations in Maisa Studio based on technical specifications from the Solutions Architect
- Configure integrations including APIs, connectors, and data flows as defined in the solution design
- Raise specification gaps or feasibility issues early; don't wait, don't assume
- Own and execute UAT with production data, documenting results and resolving defects
- Certify that Digital Workers meet defined KPIs and success criteria before go-live
- Collaborate with the Solutions Architect during UAT to confirm the build matches the designed experience
- Manage go-live deployment following established procedures
- Hand over to operations with complete documentation: configuration details, known limitations, runbooks, and support notes
- Ensure operational teams have everything they need to maintain the Digital Worker post-launch
- Partner closely with the Solutions Architect; ask questions, challenge assumptions, flag risks early
- Provide effort estimates to support the Architect's scoping and delivery planning
- Share reusable configurations, shortcuts, and lessons learned with the broader engineering team
- Support fellow engineers when they hit blockers; team delivery matters more than individual output
- Demonstrable experience in automation development, low-code/no-code platforms, or technical implementation roles
- Hands-on experience working with APIs and integrations in a delivery context
- Demonstrated ability to learn new platforms quickly, with evidence of working across multiple tools
- Ability to ship under pressure without sacrificing reliability; pragmatic, not perfectionist
- Strong attention to detail in configuration, testing, and documentation
- Hands-on experience applying AI in practical contexts, beyond prompting ChatGPT
- Professional fluency in Spanish and English
- Bachelor's or Master's degree in IT, Engineering, or related field
You will be joining one of Europe's most exciting early-stage AI start-ups, where you'll have the opportunity to work with cutting-edge Agentic Process Automation that's reshaping how enterprises approach AI deployment. You'll directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges.
Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we're scaling quickly and realising significant enterprise traction. This is your opportunity to work alongside deep technical and industry experts, where you will be challenged daily and accelerate your development.
Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.