Title: Sales Representative

Department: Sales

Location: Tampa, FL

Reports To: Vice President

Position Type: Full time

Expected Hours of Work/Schedule: 40 hours per week, Monday through Friday, Weekends as work requires.

Pay Range: 30,000 a year with a 3% commission of gross sales

Summary of Position:

Duties & Responsibilities:

• Maintain customer relationships by providing a great experience and presenting a professional image in terms of both appearance as well as the finished product (presentations, follow-up, & customer relationships)
• Maintain a professional personal appearance during all customer visits
• Performs take-offs in a precise and professional manner to deliver bids, proposals, and or budgets to customers
• Review costs with Vice President when estimate does not meet minimum gross profit guidelines
• Drafts and submits proposals via CRM system to allow delivery of proposals in a timely fashion
• Update potential CRM software through the sales process from time of request through final contract
• Perform “hand-off” meetings with operations to assist in the successful completion of sold projects
• Assists all levels of management, as assigned
• When necessary, additional duties may be assigned, and the company expects the Account Manager to exercise initiative to anticipate and prevent problems

Competencies:

• Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Initiative/Motivation: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Asks for and offers help when needed.
• Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Cost Consciousness: Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Required Education & Experience:

• High school diploma or equivalent
• Five or more years of experience in commercial fencing sales
• Five or more years as an account manager or equivalent with similar responsibilities.
• General knowledge of fencing to include vinyl, metal, and wood.
• Must hold a valid and active Driver’s License
• Must be able to pass background and drug screen checks
• Good communication skills both written and oral

Additional Eligibility Requirements:

• Ability to work independently and as a member of a team
• Good organizational and time management skills.
• Ability to deal effectively and respectfully with a diversity of individuals at all organizational levels.
• Exhibits good judgement with the ability to make timely and sound decisions, while able to support and explain reasoning for decisions.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Excellent verbal and written communication skills which are used to communicate professionally and effectively in person, on the phone, electronically or through other means to individuals and groups.
• Ability to adapt to constantly changing environments.

Physical Demands:

• Ability to lift 50 pounds without assistance.
• Ability to work in hot environments during all seasons.
• Ability to use a tape measure.

Work Environment:

This is a fast-paced team-work based environment.

Travel Requirements:

Most travel will be Monday through Friday within assigned territory. There may be occasional travel required over the weekends as work requires.