What are the responsibilities and job description for the Salesforce Administrator position at MaintainX?
MaintainX is the world's leading AI-powered maintenance and asset management platform, trusted by 13,000 customers — including Duracell, Shell, Cintas, DHL, and Brenntag — to keep industrial operations running. Our platform manages 13.9M assets and has powered 79.5M completed work orders for 150,000 weekly active technicians worldwide.
In July 2025 we closed a $150M Series D led by Bessemer Venture Partners and Bain Capital Ventures, bringing total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100 and ranked #1 in EAM and CMMS on G2's Summer 2025 report.
The market is moving: 68% of industrial companies have the same or more downtime than in 2024, and 3.8M manufacturing jobs will go unfilled through 2033. We're building the platform that changes that.
The role
MaintainX is scaling — Series D momentum, enterprise expansion, and a GTM org growing across North America. Salesforce is the system of record behind how we sell, retain, and grow. This role owns it.
You'll administer a Salesforce instance that spans sales, marketing, customer success, and finance. Day-to-day: keeping the platform clean and scalable, building automations that eliminate manual work, configuring the CPQ and commissions workflows that power how we quote and pay. You’ll report into RevOps and partner with GTM leads to translate business needs into platform solutions.
- Customize and scale Salesforce to support our sales, marketing, and CS processes — custom objects, fields, layouts, validation rules, and automations.
- Build and maintain flows, process builders, and integrations that reduce manual work and keep data accurate as the org grows.
- Own CPQ and commissions configuration — the workflows that power how MaintainX prices, quotes, and compensates.
- Deliver the reports and dashboards that give leadership clear visibility into pipeline health, productivity, and forecast accuracy.
- Drive data hygiene at scale: validation rules, cleansing routines, and deduplication that keep the instance trustworthy.
What we're looking for
Must-haves:
- 4 years as a Salesforce Administrator or relevant experience.
- Salesforce Administrator Certification & Advanced Admin Certification (ADM-201 or equivalent).
- Proficiency in Salesforce Lightning Experience, workflows, process builder, and data management.
- Fluency with Salesforce automation tools and integration capabilities.
- Experience with agile sprint methodology and Jira or equivalent tooling.
- Proven ability to work cross-functionally and manage multiple priorities without dropping quality.
Nice-to-haves:
- Experience with Salesforce Revenue Cloud Advanced (RCA).
- Advanced reporting and dashboard work within Salesforce.
What we offer
- Competitive base variable comp aligned to role and location.
- Meaningful equity in a post-Series D, $2.5B company.
- Day-1 health, dental, and vision coverage.
- Unlimited PTO — not a gimmick; we take it.
- $500 home office stipend · $1K annual L&D budget.
- Miami hub with flexible hybrid setup.
Salary : $1,000