Security Guard

With our vision to positively impact, along with its mission and core values at the forefront, a courtesy officer ensures the safety and security of the hotel premises and deters any criminal activity perpetrated by guests, staff, or external influences that are against hotel policies. The duty of the courtesy officer is to solely observe and report any activity. Under no circumstances should the courtesy officer engage in any intervention during the commission of a crime. The safety and wellbeing of the courtesy officer will always be of the utmost importance to us.

IN THE EVENT OF WITNESSING A CRIME:

• Maintain a safe distance and observe the incident.
• Do not intervene.
• Gather a detailed description of the incident and individuals involved.
• Immediately contact the local police department.

POST-SHIFT DUTIES:

• Charge flashlight.
• Documented incidents, observations, and actions taken are to be submitted to the General Manager at the conclusion of each shift.

ATTENDANCE:

• Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

$22 - $26 hourly

PATROL SURVEILLANCE AND MONITORING:

• The courtesy officer is to maintain constant motion around or inside the premises to deter any criminal activity.
• During outdoor patrols, the courtesy officer should utilize a flashlight to survey the perimeter for any suspicious activity.
• Regularly inspect exterior doors to ensure they are securely closed and locked.
• Report any malfunctioning outdoor lights.
• During indoor patrols, all guest doors should be closed.
• Hallways, stairwells, and public bathrooms should be monitored
• Identify and report any potential hazards that may endanger guests.
• Observe and report any vehicles that appear abandoned or have remained on the premises for an extended period.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

• Less than high school education; or up to three months related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

COMPUTER SKILLS:

• To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint), Property Management Systems.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate but can vary.
• Consistent uniform attire is expected to be worn as required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste, or smell.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!