Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with efficiency and professionalism.

Duties

• Greet visitors, clients, and staff warmly, ensuring a positive first impression.
• Manage multi-line phone systems, directing calls accurately and courteously.
• Handle appointment scheduling, calendar management, and coordinate meetings using various office tools.
• Maintain organized filing systems, process data entry tasks, and perform proofreading to ensure accuracy.
• Utilize computer skills including Microsoft Office and Google Workspace to prepare documents, reports, and correspondence.
• Support office management tasks such as inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software.
• Provide excellent customer support by addressing inquiries promptly and professionally while maintaining proper phone etiquette.

Requirements

• Proven experience in office administration or clerical roles with strong organizational skills.
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools.
• Experience with multi-line phone systems and excellent phone etiquette.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Prior experience as a dental or medical receptionist or personal assistant is a plus.
• Strong typing skills with attention to detail for data entry and proofreading tasks.
• Ability to manage time efficiently in a fast-paced environment while maintaining professionalism.
• Knowledge of office management practices including filing systems, calendar management, and basic bookkeeping (QuickBooks experience preferred). Join us as a Front Desk Agent where your enthusiasm for organization and customer service will make a meaningful impact every day!

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee assistance program

Work Location: In person

Benefits:

Salary : $13 - $14