Sales and Events Coordinator

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Sales, Events Coordinator will assist the Sales, Catering and Event Management team in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team. Other duties will include but not limited to light selling, event detailing, and group housing for smaller or social based groups.

What you have 

• Highschool diploma or Associate Degree and 2 – 3 years of relevant experience 
• Strong computer skills, including knowledge of Word and Excel programs
• Ability to work in an organized, effective, and efficient way
• Excellent communication skills, both verbal and written
• Ability to use technology, e.g., computers, iPads, tablets
• Experience working collaboratively across different teams within an organization
• Proven ability to multitask, and able to react and handle any last minute needs or situations
• A sense of ownership in everything that you do
  
  

What you’ll do 

• Process contracts, proposals, and general correspondence for sales and catering staff as needed
• Process, coordinate, and distribute event orders, banquet checks, revisions, guarantees, event reports, group resumes, and Daily Event Sheets, for the Events Team
• Monitor phones for sales and catering staff. Qualify incoming inquiry calls and ensure that they are dealt with accurately, timely, and in a professional manner
• Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Enter group blocks into reservation system
• Work with Events Teams on detailing upcoming functions as needed including obtaining guarantees and confirming arrangements
• Assist managers on creative projects including proposals, direct mail pieces, invitations, and special events
• Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups
• Assist guests and clients with event changes, requests, and other needs as appropriate
• Monitor ordering of office supplies and sales collateral to ensure sales offices is stocked with necessary materials
• Other necessary duties as reasonably assigned by manager
  
  

Physical Demand 

• Ability to sit or stand for extended periods of time 
• Ability to bend 
• Ability to lift, pull 50 lbs 
• Ability to communicate clearly 
• Ability to work long hours as needed 
  
  

Mental Demands 

• Make sound judgments quickly 
• Work on multiple tasks, making appropriate progress towards deadlines 
• Able to work independently, take direction, and provide direction to others 
• Manage differing personalities within the property, the resort, and the community 
• Maintain the highest degree of confidentiality 
• Ability to work effectively in stressful, high pressure situations 
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary 
  
  

Benefits

Full-time Associate Benefits

• Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  
  

Part-time Associate Benefits

• All above-listed benefits, except for Medical Insurance and Holiday Pay
  
  

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.