Guest Service Attendant

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Do you have hospitality and customer service experience? Stay Sojo Furnished Living provides furnished corporate apartments nationwide and has a great opportunity for a Guest Services Attendant in Glendale, AZ. In this position you will be delivering exceptional guest services to in-house guests. As well as conducting quality inspections of units between guests and monitoring the property on a routine basis.

This position will be part time approximately 10-20 hours a week.

This will require evening and weekend hours and Overnights.

What you have 

• High School Diploma or Equivalent
• 2 years operations, housekeeping and/or customer service experience in a similar field of work
• Exceptional customer service skills
• High emotional intelligence
• Genuine desire to help others
• Excellent communication skills, both verbal and written
• Ability to interact patiently, tactfully, and diplomatically with internal and external guests
• Bilingual a plus
  
  

What you’ll do 

• Address guests' service needs in a professional, positive, and timely manner
• Conduct inspections of units for cleanliness and condition of furnishings between guests
• Monitor property during stated coverage hours, including evenings and weekends to ensure a quiet and peaceful environment for all residents
• Maintain friendly and welcoming attitude towards guests
• Maintain professional relationship with apartment community management and all staff.
  
  

Physical Demand 

• Ability to sit or stand for extended periods of time.
• Ability to communicate clearly.
• Corrected vision to normal range.
• Ability to drive/transport self and others.
• Ability to travel on occasion for meetings.
• Ability to work long hours as required.
  
  

Mental Demands

• Make sound judgments quickly.
• Work on multiple tasks, making appropriate progress towards deadlines.
• Able to work independently, take direction, and provide direction to others.
• Manage differing personalities within the office, the hotel, and the community.
• Maintain the highest degree of confidentiality.
• Ability to work effectively in stressful, high-pressure situations.
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  
  

As a Guest Services Attendant, you must be self-motivated, problem-solving in nature, and well organized. You should also be friendly, energetic and assertive as well.

Benefits

Full-time Associate Benefits

• Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  
  

Part-time Associate Benefits

• All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement
  
  

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.