What are the responsibilities and job description for the Customer Service Associate position at Maine Trailer Registrations?
We are a family-owned Registration Agency looking to add a dependable, positive person to our team in an entry-level office position. If you don’t have extensive office experience, that’s okay — we are happy to train the right candidate.
We pride ourselves on maintaining a casual, supportive office environment while operating as a high-performing small team. We’re looking for someone who enjoys working with people, stays organized, and can adapt to both busy and slower-paced days.
What You’ll Do
Responsibilities include, but are not limited to:
- Answering incoming customer calls and making follow-up calls.
- Responding to voicemails, emails, other forms of customer communication.
- Validating information submitted by the customer.
- Preparing and mailing registration and title orders
- Navigating multiple computer programs and office systems
- Assisting customers and supporting fellow team members
Basics of the position:
- Part-time: 20–30 hours per week depending on your family’s needs
- Monday through Friday only (1pm departure on Fridays)
- No nights or weekends
- Pizza on Mondays
- Birthday and End-of-Year Holiday Celebration
- Relaxed/Casual Atmosphere
What We’re Looking For
The ideal candidate is:
- Friendly and professional with customers
- Comfortable answering phones and communicating clearly
- Detail-oriented and organized
- Able to multitask and manage time effectively
- Coachable and willing to learn
- A team player with a positive attitude
- Comfortable using computers and basic office technology
- Someone who enjoys problem-solving and helping people
- Looking for a casual office environment with a strong team culture
Pay: $19.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Office: 1 year (Preferred)
Work Location: In person
Salary : $19 - $20