Mgr, Claims

Lead With Impact: Claims Manager – Property & Casualty

Are you a seasoned claims professional who thrives on leadership, strategy, and making a meaningful difference? Do you enjoy mentoring strong professionals while safeguarding vital public resources? If so, this is an exceptional opportunity to lead, influence, and grow.

The Maine Municipal Association (MMA) is seeking a Claims Manager – Property & Casualty to provide high-level leadership and technical oversight for our Property and Casualty Claims Unit within Risk Management Services.

Why This Role Matters

This is not just a management role—it’s a leadership position with real impact. As Claims Manager, you will:

• Lead and inspire a skilled team of professional claims representatives


• Protect municipal assets by guiding complex, high‑exposure claims decisions


• Shape claims and litigation management strategies that serve communities across Maine


• Serve as a trusted expert to members, attorneys, reinsurers, and service partners

You’ll work with considerable autonomy, partnering closely with senior leadership while having the authority to guide operations, mentor staff, and influence outcomes.

What You’ll Do

• Lead and develop a professional claims team through ongoing coaching, feedback, mentoring, and targeted development opportunities


• Oversee complex property, casualty, professional liability, auto, and public-sector claims, including civil rights and employment-related matters


• Provide expert technical guidance on reserves, settlements, coverage, and litigation strategy


• Ensure compliance with Maine statutes, the Maine Tort Claims Act, and internal standards


• Monitor outside counsel and vendors for quality, efficiency, and cost effectiveness


• Engage directly with members, delivering exceptional service and participating in educational outreach


• Drive continuous improvement by refining workflows, procedures, and best practices

What We’re Looking For

We’re seeking a confident, collaborative leader who combines deep technical expertise with strong people management skills.

Ideal candidates will bring:

• Significant experience managing complex property and casualty claims


• Proven leadership or supervisory experience in a claims environment


• Strong knowledge of litigation management, alternative dispute resolution, and self‑insurance programs


• Familiarity with public-sector liability issues and court systems


• Excellent communication, judgment, organization, and coaching abilities

A bachelor’s degree and professional insurance designations are valued, along with at least five years of progressively responsible claims management experience.

Why Join MMA?

MMA offers more than a rewarding career—you’ll find a workplace that is mission driven and values professionalism, balance, and long-term success.

Our outstanding benefits package includes:

• 100% employer‑paid health and dental insurance for full‑time employees.


• Employer retirement contributions up to 10%, supporting your long‑term financial well‑being.


• Generous paid vacation, sick leave, and holidays, promoting strong work‑life harmony.

Step Into a Leadership Role That Makes a Difference

If you’re ready to bring your expertise, leadership, and commitment to public service into a role where your decisions truly matter, we would love to hear from you.

Apply today and take the next step in a leadership career with impact.