What are the responsibilities and job description for the Long-Term Care Advocate / Social Worker - Southern/Western Maine Region - BA or equivalent required position at Maine Long-Term Care Ombudsman Program?
NOTE - applicants should apply by attaching a personal resume and a cover letter.
The Maine Long-Term Care Ombudsman Program is a non-profit organization that provides advocacy services for residents of nursing homes, residential care, assisted living, adult day services and for recipients of home care services. Join our growing team as a Regional Ombudsman to make a difference in the lives of older and disabled individuals who need long-term services and supports.
The Regional Ombudsman travels frequently to visit residents of long-term care facilities. Knowledge of long-term services and supports, strong communication and interpersonal skills, professionalism, and problem-solving skills are important to the success of the role. This position will be dedicated to Southern and Western Maine..
The Regional Ombudsman is a hybrid position and may require one day onsite work in the Augusta office. The ability to work independently while still being part of a strong team of advocates is necessary.
Key Responsibilities include:
- Serving as a Regional Ombudsman, advocating for the rights and well-being of individuals in nursing homes, residential care, and assisted living facilities.
- Resolving concerns identified by long-term care consumers regarding access to or quality of long-term care services
- Working collaboratively with the Department of Health and Human Services and other agencies.
- Conducting regular visits to facilities to monitor and assess the quality of care provided.
- Providing information and assistance to residents regarding their rights, available services, and complaint resolution processes.
- Collaborating with community organizations, government agencies, etc. to address systemic issues and improve the quality of care.
- Educating residents, families, and facility staff on resident rights and best practices in long-term care.
- Maintaining accurate records of complaints, investigations, and resolutions.
The successful candidate will possess the following qualities:
- Bachelor’s degree in a health and human services related field OR an associate degree with 3 years of experience in long-term care service
- Extensive knowledge of Maine long-term care systems as well as aging and disability resource
- Excellent organizational and time management skill
- Ability to engage effectively in problem solving and empower others to do so
- Strong communication and interpersonal skills
- Problem-solving and mediation skills
- Ability to work collaboratively with a passionate team of advocates
Please submit your application including a cover letter and resume for consideration.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Augusta, ME 04330
Salary : $24 - $27