What are the responsibilities and job description for the Customer Service Representative - Seasonal position at Maine Lobster Now?
Not a remote position. Job starts Nov 17th and ends Jan 9th
Our Company
Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have been highlighted for case studies by Google, Shopify, and USA today. We are a leader in our market.
Description
We’re seeking a versatile and motivated Sales & Pricing Associate to join our in-office team full-time. This role blends customer-facing sales responsibilities with strategic corporate account management and pricing coordination.
What You’ll Do
Inbound Phone Sales
Our Company
Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have been highlighted for case studies by Google, Shopify, and USA today. We are a leader in our market.
Description
We’re seeking a versatile and motivated Sales & Pricing Associate to join our in-office team full-time. This role blends customer-facing sales responsibilities with strategic corporate account management and pricing coordination.
What You’ll Do
Inbound Phone Sales
- Answer incoming calls and assist customers with product questions, order placement, and general inquiries
- Convert leads into sales by providing a great customer experience and recommending the right solutions
- Navigate our order system to enter and manage transactions efficiently and accurately
- Build and maintain relationships with corporate clients, handling custom orders, bulk inquiries, and ongoing account needs
- Collaborate with fulfillment and operations teams to ensure smooth execution of large and recurring orders
- Respond to new business inquiries and help drive growth in our B2B sales channel
- Able to sit and/or stand for the duration of the shift
- Able to use a keyboard, headset, and computer monitor for the duration of the shift
- Must be able to lift up to 15 pounds at times.
- Must be able to type 30 words per minute
- Store discounts
- Relaxed fun atmosphere
- Weekly paid company lunches
- A way to get to know the staff and company for future opportunities.
- Networking opportunities.