What are the responsibilities and job description for the Technology Support Coordinator position at Maine Association of Retirees?
Technology Support Coordinator
The Maine Association of Retirees, Inc. (MAR) is a non-profit service organization for public service retirees. Customer service and advocacy is MAR’s main focus. MAR also provides members with the ability to obtain group rates on some services. This position will carry out a range of IT related tasks at MAR, including basic software and hardware support for MAR members. The deadline to submit your resume is Friday, April 14, 2023. Please send a cover letter with your resume to Diane Bailey, Executive Director at dbailey@maineretirees.org or to MAR, 280 Maine Ave., Farmingdale, ME 04344.
Duties:
- Strong emphasis on providing customer service to public service retirees;
- Excellent skill set using Microsoft Office Suite 2013 or higher, including Access, Excel, PowerPoint, and Publisher;
- The ability to maintain tables and forms, as well as create queries in MS Access;
- Experience with WordPress and basic website maintenance;
- User creation and administration for Office 365 and internal office systems;
- Basic networking and switch management;
- Provide oversight and documentation for proper data collection procedures;
- Assist in resolving communications, hardware, and operating system problems/improvements;
- Evaluates software and hardware products in order to determine applicability and value to MAR’s operations;
- Works collaboratively with MAR staff, affiliated entities, and the MAR Board of Directors.
Requirements:
At least 3 years’ experience which demonstrates ability to troubleshoot computer problems and fluency using databases. Excellent communication and organizational skills. Collaborative, problem-solving skills and the demonstrated ability to design and improve systems strongly preferred. Flexible schedule for in-office hours.
Starting Salary: $23 per hour at 20 hours weekly
Benefits: Earned leave days
13 legal holidays
Paid employee dental benefits
Job Type: Part-time
Pay: $23.00 per hour
Benefits:
- Dental insurance
- Paid time off
Schedule:
- Day shift
- No weekends
Work Location: One location
Salary : $23