What are the responsibilities and job description for the Assistant Service Manager/Service Advisor position at Main Street Motorsports - Yamaha?
We are seeking a dynamic and motivated Assistant Service Manager to join our reputable motorsports team. As the Assistant Service Manager, you will play a crucial role in supporting the efficient and effective operation of our service department. Your deep passion for motorsports, exceptional organizational skills, and strong leadership abilities will contribute to the continued success and growth of our team.
Position Overview: We are seeking a dynamic and motivated Assistant Service Manager to join our reputable motorsports team. As the Assistant Service Manager, you will play a crucial role in supporting the efficient and effective operation of our service department. Your deep passion for motorsports, exceptional organizational skills, and strong leadership abilities will contribute to the continued success and growth of our team.
Responsibilities:
Service Department Leadership:
- Provide strong leadership and guidance to a team of skilled technicians, mechanics, and support staff. Foster a collaborative and motivated work environment, encouraging continuous improvement and professional development.
Service Workflow Management:
- Develop and implement streamlined service processes, from vehicle intake and diagnostics to repair and final quality checks, ensuring prompt and efficient turnaround times without compromising on quality.
Technical Support:
- Work closely with technicians to provide technical guidance, troubleshoot complex issues, and assist in problem-solving related to motorsports vehicles and equipment.
- Ensure accurate and timely completion of repairs, maintenance, and diagnostics.
Customer Communication:
- Greet customers, provide exceptional service, and address inquiries, concerns, and feedback in a professional and customer-focused manner.
- Assist in maintaining strong customer relationships, striving to exceed expectations and ensure customer satisfaction.
Quality Assurance:
- Implement rigorous quality control processes to ensure that all vehicles leaving the service department meet the highest standards of performance, safety, and reliability.
Qualifications:
- In-depth knowledge of motorsports vehicles, components, and technologies.
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in using automotive diagnostic tools, software, and equipment.
- Problem-solving mindset and the ability to make sound decisions under pressure.
- Organizational skills to manage multiple tasks and priorities simultaneously.
- A passion for motorsports and a deep appreciation for high-performance vehicles.
Benefits:
- Competitive salary and performance-based bonuses.
- Opportunity to work in a dynamic and exciting motorsports environment.
- Access to cutting-edge vehicles and technologies.
- Professional development and training opportunities.
- Health, dental, and retirement benefits.
Join our dynamic motorsports team and be a part of an exciting industry where your skills and passion will make a meaningful impact. Apply now to take the driver's seat in shaping the future of our service department!
Job Type: Full-time
Pay: $41,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Work Days:
- Every weekend
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Lewiston, ID 83501 (Preferred)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $41,000 - $55,000