VOCA Front Desk Assistant

LOCATION: Las Vegas – Owens Campus

STATUS: PT Non Exempt

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

• High school diploma or GED required; Minimum of one year of related experience may be substituted for degree requirements
• Experience working with homeless and/or at-risk populations preferred.
• Strong oral and written communication skills.
• Ability to communicate and work effectively with a diverse group of residents, staff, and community partners.
• A demonstrated ability to work independently with limited supervision
• Strong troubleshooting and problem-solving skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher), email, and internet applications.
• Ability to prioritize tasks and manage time effectively
• Must be available to work occasional evenings, weekends, or on-call shifts as needed
• Ability to pass a background check
• Valid driver’s license with an acceptable driving record

RESPONSIBILITIES:

• Oversee compliance with all facility rules.
• Provide support to all residents in the Vocational Services program.
• Assist with facilitating the intake and discharge process and client orientation.
• Complete accurate and timely data entry into the HMIS system
• Coordinate care with Vocational case management team and others on behalf of program participants for eligibility documentation, mental and physical health services.
• Maintain, record, and report the progression of program participants to the Vocational Case Management team.
• Attend all scheduled team meetings and training.
• Other duties and special projects as assigned.

This position is subject to grant funding; however, if the funding ends, the position may be eliminated. This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.