What are the responsibilities and job description for the Front Desk Receptionist position at Main Gastroenterology PC?
Company Description
A Gastroenterologist office
Role Description
This is a full-time on-site role for a Front Desk Receptionist, located in Buffalo, NY. The Front Desk Receptionist will be responsible for welcoming and assisting patients, managing phone calls, scheduling appointments, maintaining patient records, and performing general clerical tasks. The role involves providing excellent customer service and ensuring a positive experience for all visitors and patients.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong Clerical Skills, including record management and data entry
- Exceptional Communication and Customer Service abilities
- Friendly demeanor and ability to multitask in a fast-paced environment
- Attention to detail and organizational skills
- Proficiency in using office software and scheduling systems is an advantage
- High school diploma or equivalent required; additional certifications in office administration are a plus
- Medent EMR woftware required