What are the responsibilities and job description for the Shift Supervisor position at Main Event?
Job Description
The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.
What we are looking for!
Salary Range
16.5
19
We are an equal opportunity employer and participate in E-Verify in states where required.
The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.
What we are looking for!
- 21 years of age
- A desire for a management career with Main Event/Dave & Buster’s
- Solution-oriented with the ability to problem solve in an ever-changing environment
- An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment
- Excellent hospitality and employee relations skills
- 6 months with Main Event/Dave & Buster’s or 2 years in a supervisory role
- Friendly, professional demeanor
- Ability to create an amazing guest experience
- Valid Alcohol Seller/Server and Food Handler Certifications
- Maintaining the center’s appearance through established facility cleanliness standards.
- Holding yourself and others accountable for creating a culture of high performance.
- Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
- Attending weekly manager meetings, as needed.
- Communicating clearly and effectively in various mediums using verbal and written skills.
- Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.
- Recognizing our company's core competencies and making decisions to protect us.
- Professionally representing the company when conducting business.
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Salary Range
16.5
19
We are an equal opportunity employer and participate in E-Verify in states where required.