Operations Supervisor

Established last-mile courier service is seeking a Route Supervisor candidate to oversee a growing delivery route operation in San Jose, CA.

The Supervisor position is responsible for managing a growing, last-mile pick-up and delivery operation based out of San Jose, CA providing delivery and courier service throughout the South bay. The ideal candidate will report to operations personnel, coordinate with customers and other leadership team members, and ensure cost effective operations in branch operations. This position will be responsible for independently managing an operation of 35 drivers and focus on safety and security, meeting delivery KPIs, delivery related projects, asset management, and basic payroll functions.

This position is full time Monday - Friday from 0400AM-0100pm.

Accountabilities

o Manage and provide high-level support to management staff and drivers

o Responsible for basic payroll functions

o Train and influence operations team on initiatives and route optimization projects

o Accountable for managing delivery metrics and meeting customer KPIs

o Anticipate challenges and implement/drive solutions.

o Conduct hub audits and reinforce policy and procedures as they relate to safety and security.

o Resolve escalated delivery issues and follow up with on-going customer communication.

Qualifications

o High School diploma, some college preferred

o 3 years of supervisory experience in logistics, transportation management, or supply chain services preferred

o Excellent communication and interpersonal skills with the ability to work independently and as a team member

o Ability to multi-task with strong organizational skills and effectively prioritize multiple simultaneous demands

Please email resume along with salary expectation to the email link in this posting.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $70,000 - $75,000