What are the responsibilities and job description for the Director of Revenue & Operations - SaaS Growth position at Mai Placement?
Director of Revenue & Operations – SaaS GrowthLocation: Brooklyn, NY (Onsite)Salary: $180,000–$250,000 Performance BonusAbout the RoleWe're looking for a fast-moving Operator with experience growing B2B & B2C SaaS products. This role is ideal for someone who has worked inside early-stage startups, knows how to scale revenue with a lean team, understands software development cycles, and can manage the day-to-day operations needed to hit aggressive goals.You should have experience in sales, operations, product coordination, P&L ownership, and rapid execution. You must be equally comfortable closing clients, aligning engineering and product, managing KPIs, fixing problems quickly, and making sure the business runs smoothly as it grows.This is a true “builder—operator” role for someone who loves being hands-on, solving messy problems, and driving results.Key ResponsibilitiesRevenue & Sales Execution• Drive revenue growth across B2B and B2C SaaS channels• Manage outreach, demos, proposals, and follow-through on closing deals• Build simple, scalable sales processes and reporting• Own pipeline health, forecasting, and outbound strategyOperational Leadership• Run the daily operations needed to keep customers and partners active• Monitor KPIs, dashboards, metrics, and performance targets• Oversee rollout, onboarding, and customer success workflows• Identify operational bottlenecks and fix them quicklyProduct & Engineering Coordination• Translate customer needs into clear requirements for product and engineering• Understand software development and sprint workflows• Help plan features, releases, and prioritization• Ensure product decisions support revenue and retention goalsP&L & Business Ownership• Support departmental P&L ownership and budget management• Optimize resource allocation for a lean, efficient team• Track acquisition costs, churn, margins, and financial performance• Build structure and predictability as the company scalesStartup Execution & Company Building• Operate with urgency, clarity, and accountability• Build processes where none exist• Drive execution across teams with speed and discipline• Create repeatable playbooks and scalable workflowsWhat You Bring• Experience growing SaaS B2B or B2C platforms• Strong sales success — able to close deals and manage pipelines• Operational leadership experience (post-sale, onboarding, rollout, retention)• Comfortable working with developers, PMs, and technical teams• Experience owning or supporting P&L management• Fast-paced startup background — thrives in lean, scrappy environments• Organized, KPI-driven, and confident in managing execution end-to-end• Excellent communicator with strong relationship-building skills• A builder mindset — you see problems early and move quicklyWhy This Role MattersYou will be the operator who keeps the business running, growing, and improving every month.Your execution will directly impact:• Revenue growth• Customer activation• Product adoption• Operational efficiency• Team scalabilityThis role is perfect for a rising star operator ready to level up into a bigger title and bigger ownership.Final Invitation to ApplyIf you're a sales-driven operator with SaaS growth experience, strong operational instincts, and a talent for moving things forward fast — we'd love to meet you.Email Resume: Joel@maiplacement.comApply Online:https://jobs.crelate.com/portal/maiplacement/job/wjsbodfn575gaf1csxpk7mx6jo?crt=1764798656900Refer a friend, get up to $1000!
Salary : $180,000 - $250,000