What are the responsibilities and job description for the Ticket Sales Assistant position at Mahoning Valley Scrappers?
Ticket Sales Assistant
Full-Time Seasonal (May – September, estimated)
Full-Time Seasonal (May – September, estimated)
Job Description:
The Mahoning Valley Scrappers are seeking a motivated and detail-oriented individual to join our team as a Ticket Sales Assistant for the 2025 season. Reporting directly to the Box Office Manager, this role assists in daily ticketing operations and provides exceptional service to fans and partners throughout the ballpark.
The Mahoning Valley Scrappers are seeking a motivated and detail-oriented individual to join our team as a Ticket Sales Assistant for the 2025 season. Reporting directly to the Box Office Manager, this role assists in daily ticketing operations and provides exceptional service to fans and partners throughout the ballpark.
Essential Duties and Responsibilities:
• Process ticket orders in person, online, and by phone
• Assist with printing and preparing group, season, mini-plan, and will-call ticket orders
• Maintain accurate box office records including filing, spreadsheets, and system entries
• Deliver tickets, schedules, and promotional materials throughout the community
• Assist with ticketing software functions and system administration
• Reconcile cash drawers and generate nightly financial reports
• Support revenue generation and tracking of ticket sales assets
• Learn and apply effective sales techniques in a live sports environment
• Provide customer service to fans and assist with inquiries as needed
• Process ticket orders in person, online, and by phone
• Assist with printing and preparing group, season, mini-plan, and will-call ticket orders
• Maintain accurate box office records including filing, spreadsheets, and system entries
• Deliver tickets, schedules, and promotional materials throughout the community
• Assist with ticketing software functions and system administration
• Reconcile cash drawers and generate nightly financial reports
• Support revenue generation and tracking of ticket sales assets
• Learn and apply effective sales techniques in a live sports environment
• Provide customer service to fans and assist with inquiries as needed
Qualifications:
• Current college student or recent graduate
• Current college student or recent graduate
• Must be available to work nights, weekends, and holidays throughout the season
• Strong time management, communication, and organizational skills
• Proven ability to deliver excellent customer service
• Proficiency in Microsoft Office
• Detail-oriented and comfortable working in a sales-focused role
• Familiarity with ticketing systems preferred
• Strong problem-solving and conflict-resolution skills
• Strong time management, communication, and organizational skills
• Proven ability to deliver excellent customer service
• Proficiency in Microsoft Office
• Detail-oriented and comfortable working in a sales-focused role
• Familiarity with ticketing systems preferred
• Strong problem-solving and conflict-resolution skills
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.